enrollment system
AN ASSESSMENT OF THE EFFICIENCY OF
A Thesis Presented to
In Partial Fulfillment of the Requirements for the Degree
Bachelor of Science in Office Administration
5 April 2013
TABLE OF CONTENTS
Statement of Approval . . . . . . . i
Acknowledgement . . . . . . . iii
List of Tables . . . . . . . v
List of Figures . . . . . . . vi
Chapter Page
1. INTRODUCTION Background of the Study 1 Statement of the Problem 3 Hypotheses of the Study 4 Conceptual Framework of the Study 4 Variables, Indicators, and Categories 10 Scope and Limitation of the Study 10 Definition of Terms 11 Significance of the Study 13
2. REVIEW OF RELATED LITERATURE Conceptual Literature/Research Literature 14 Foreign Related Studies 27 Local related Studies 29
3. METHODOLOGY Research Design 31 Respondents of the Study 31 Data Gathering Instrument 33
Validity of the Instrument 33
Reliability of the Instrument 34
Data Gathering Procedure 35
Statistical Tools 36
4. PRESENTATIONS, ANALYSIS, AND IMPLICATIONS Profile of Bacolod City College Students
1st.Semester S.Y 2012-2013 40
Level of Efficiency of Bacolod City College Enrollment
Services as Perceived by the Students on the Aspect of
Punctuality and Promptness When the Respondents
Are Taken As a Whole 41 Level of Efficiency of Bacolod City College Enrollment
Services as perceived by the Students on the Aspect of
Accuracy of Work when the Respondents Are Taken
As a Whole 42
Level of Efficiency of Bacolod City College Enrollment
Services as perceived by the Students on the Aspect of
Behavior of Personnel When the Respondents Are
Taken As a Whole 44
Summary of Level of Efficiency of Bacolod City College
Enrollment Services as Perceived by the Students When
The Respondents Are Taken As a Whole 45
A Thesis Presented to
In Partial Fulfillment of the Requirements for the Degree
Bachelor of Science in Office Administration
5 April 2013
TABLE OF CONTENTS
Statement of Approval . . . . . . . i
Acknowledgement . . . . . . . iii
List of Tables . . . . . . . v
List of Figures . . . . . . . vi
Chapter Page
1. INTRODUCTION Background of the Study 1 Statement of the Problem 3 Hypotheses of the Study 4 Conceptual Framework of the Study 4 Variables, Indicators, and Categories 10 Scope and Limitation of the Study 10 Definition of Terms 11 Significance of the Study 13
2. REVIEW OF RELATED LITERATURE Conceptual Literature/Research Literature 14 Foreign Related Studies 27 Local related Studies 29
3. METHODOLOGY Research Design 31 Respondents of the Study 31 Data Gathering Instrument 33
Validity of the Instrument 33
Reliability of the Instrument 34
Data Gathering Procedure 35
Statistical Tools 36
4. PRESENTATIONS, ANALYSIS, AND IMPLICATIONS Profile of Bacolod City College Students
1st.Semester S.Y 2012-2013 40
Level of Efficiency of Bacolod City College Enrollment
Services as Perceived by the Students on the Aspect of
Punctuality and Promptness When the Respondents
Are Taken As a Whole 41 Level of Efficiency of Bacolod City College Enrollment
Services as perceived by the Students on the Aspect of
Accuracy of Work when the Respondents Are Taken
As a Whole 42
Level of Efficiency of Bacolod City College Enrollment
Services as perceived by the Students on the Aspect of
Behavior of Personnel When the Respondents Are
Taken As a Whole 44
Summary of Level of Efficiency of Bacolod City College
Enrollment Services as Perceived by the Students When
The Respondents Are Taken As a Whole 45