Abstract 2
Introduction of Enterprise Systems 3
Features of Enterprise Resource Planning 3
Features of Supply Chain Management 4
Features of Customer Relationship Management 5
Hewlett-Packard Overview 6
Current Situation of HP 6
How Enterprise Systems Facilitate Business Strategies of HP 8
Barriers on Implement of Enterprise Systems in HP and the Solutions 12
Conclusion 15
References 16
Enterprise System Support the Business Strategy of Hewlett-Packard
Abstract
Today’s managers rely too much on reliable information to make critical decision on all aspects of their organization, especially on their business strategy. Business strategy not only determines the success, but also governs the business survival (Elliot et al, 2009). However, effective business strategy centers on aggressive, efficient use of information technology (Fiona et al, 2001). In the last few decades, huge investments were made in enterprise systems by organizations in different industries throughout many countries around the world; it enables the organizations to manage the efficient and effective use of resources. A lot of literatures have proven that the adoption and usage of enterprise systems have positively affected organizations’ productivity (Benjamin 2009). This report is to study how an enterprise system could support the business strategy of Hewlett-Packard (HP), and identify the barriers which faced by HP and suggest how they might be overcome it.
Introduction of Enterprise Systems
Enterprise systems are large-scale, packaged, business software used for integration data and processes across internal and external value chains, improving information and knowledge levels of an organization so as to support day-to-day business operations and decision-making (Shang & Seddon 2002). One the other hand, enterprise systems are to replace the poorly connected legacy software so as to reduce costs and error, to provide better quality and accuracy
References: http://falconinc.xs4all.nl/navision/Navision%20Documentation/Markus_experience.pdf Pramod, K et.al, 2010, ‘Successful implementation of ERP in a large organization’, International Journal of Engineering Science and Technology, vol