A significant consideration is the Sony stakeholders. Sony’s stakeholders consist of employees, consumers, suppliers, distributors, and competitors. All of which affect Sony’s decisions and actions.
Some of Sony’s competitors include Apple, Samsung, Panasonic, Kowinklijke Philips N.V. and Sanyo (Hoovers) (Ryst, 2005). Currently, Samsung is dominating the high-end television market while Apple’s iphone series of devices have also hampered Sony’s new tablets and smart phones. There are some new initiatives that Sony management intends to implement in order to reverse decreasing fortunes that it is currently facing. Sony managers must be attentive to their competitors as they are …show more content…
Sony’s customer demographic varies because of the different products and services that Sony offers. As an example, for the game consoles, Sony’s consumers may consist of kids to young adults as main consumers. Sony also offers life insurance, which may be more appealing to older consumers. Customer satisfaction and quality improvements are ongoing processes for Sony. They continue to apply user friendly techniques while maintain safety and quality products (Sony, 2003). This group of stakeholders impacts the Sony organization and must be analyzed on a continual basis by Sony