Workforce Planning Tool Kit:
Environmental Scan and
SWOT Analysis
FINAL
CPS Human Resource Services
444 North Capitol Street
Suite 544
Washington, DC 20001
Phone: (608) 536-3590 www.cps.ca.gov Connie Champnoise
Principal Consultant
(608) 536-3590
December 1, 2007
Submitted by:
Cornerstones for Kids i Table of Contents
Environmental Scan/SWOT Analysis – Overview .................................................................... 1
Tool 1 – Conducting an Environmental Scan ........................................................................... 6
Tool 2 – Conducting a SWOT Analysis ................................................................................... 13
Appendices
Appendix A – Additional Resources ....................................................................................... 20
Appendix B – Electronic Tools to Gather SWOT Feedback .................................................. 23
Appendix C – SWOT Analysis Examples ................................................................................ 28
Appendix D – Conducting Effective and Efficient Meetings ................................................. 34
Appendix E – Likert Organizational Climate Survey Forms ................................................. 36
1
Environmental Scan/SWOT Analysis – Overview
Figure 1: Workforce Planning Steps
We designed this Tool Kit for public-sector and non-profit human services administrators and human resources professionals who want to take a comprehensive approach to addressing workforce issues. The information and guides in this Tool Kit can be used whether you employ an all public-sector and non-profit workforce, a contracted-out service delivery workforce, or a combination of private and public workforce. Similarly, this Tool Kit and the principles of the Workforce Planning model will work in agencies of all sizes – although you may have to modify