Introduction / Summary
Oman Flour Mills, which was established in 1977 as a joint stock company, is today one of the largest flour milling companies in the Middle East. The Government of Oman currently owns a 51 percent stake in the 32-year old company, which produces various kinds of flour for local as well as export markets.
The mill, which has its own Feed Mill plant, has grown not only in stature but also in credibility features that have been consolidated with sheer hard work and determination to deliver high quality products. These attributes have helped Oman Flour Mills in gaining an exceptional market share in Arabian Gulf, in addition to developing exports to Africa, the Commonwealth of Independent States and the Far East.
Business Needs
The company has been operating in the market for over 30 years now, and has now grown to a size wherein the prevailing IT infrastructure was proving to be inefficient. The company, which takes pride in offering its customers a traditional and personalised service, quickly realised the value of using a dependable IT infrastructure that could support its business and fulfil its customer’s needs quickly and efficiently.
“Until 2007, we were using a bespoke application, based on Oracle to manage our operations. This was sufficient until we decided to expand our product line, thus growing the company further,” explains Brijesh Walia, the IT Head at Oman Flour Mills. “We needed a solution that could grow with the business and handle our entire operations smoothly and seamlessly.”
Walia further goes on to comment that though Oman Flour Mills was using a locally developed application based on Oracle, the modules used in the system were not interlinked. “Since the previous software was not an integrated system, the information exchange within the modules was not being reflected across the various departments of the company. This in turn tremendously slowed