LITY ABI TAIN SUS RT EPO R ance Perform and Strategy
i n: in acTeo gy sTraT,e ature, Peopl The , For All N
Health
ors indicaT ce forman per eX
d e gri in eT compl d enTs an m commiT ss progre
Danone Sustainability Report 2011
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stratEgy
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Editorial: Franck riboud
6 kEy social topics
13 tHE stratEgy in action: 2011 rEsults Focus on tHE Four stratEgic prioritiEs
7 9 11 health for all nature PeoPle 14 27 36 43
Social iSSueS nutrition anD health iSSueS environmental iSSueS
57 dasHboard: 2011 stakEHoldEr coMMitMEnts and outlook conSumerS communitieS SuPPlierS environment emPloyeeS 58 64 64 66 68
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MEasuring progrEss and pErForMancE tHrougHout tHE valuE cHain
Danone Way reSPect Danone'S evaluation by non-financial rating agencieS 75 80
87 a social initiativE built on danonE’s spEciFic FEaturEs
Social integration toolS in the comPany'S buSineSS StakeholDerS at the heart of Dialogue corPorate governance nutrition anD health governance
88 92 100 102
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104
Historical approacH and HigHligHts reference DocumentS highlightS anD key DateS 1972-2011 105 106
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Danone Sustainability Report 2011
pErForMancE
110 gri indEx
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Self-evaluation of the application of GRI according to version 3.0 guidelines for the GRI with approval by KPMG Audit.
124 coMpany proFilE and rEport paraMEtErs comPany Profile rePort ParameterS valiDation of the rePort by an external thirD Party 125 126
iMpacts and rEsponsibilitiEs in businEss, FroM End to End
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134 pErForMancE indicators governance, commitmentS anD engagement economic environmental Social human rightS Society ProDuct reSPonSibility 134 142 154 182 200 206 216
230 contacts Danone Sustainability Report 2011
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SUSTAINABILITY REPORT 2011
Editorial: Franck riboud
"in sustainable development more than any other area, we can only rise to the challenges if we are able to develop radically different approaches"