|Delivery |* The volume is so low |* The volume is too low or |* The volume is not too low |* The speaker uses delivery to|
| |that you cannot understand|too loud. |or too loud. |emphasize and enhance the |
| |most of the message. |* The rate is too fast or too|* The rate is not too fast |meaning of the message. The |
| |* The rate is so fast that|slow. Pauses are too long or |or too slow. Pauses are not |speaker delivers the message |
| |you cannot understand most|at inappropriate spots. |too long or at inappropriate|in a lively, enthusiastic |
| |of the message. |* The pronunciation and |spots. |fashion |
| |* The pronunciation and |enunciation are unclear. The |* The pronunciation and |* The volume varies to add |
| |enunciation are so unclear|speaker exhibits many |enunciation are clear. The |emphasis and interest. |
| |that you cannot understand|disfluencies, such as “ahs,” |speaker exhibits few |* Rate varies and pauses are |
| |most of the message. |“uhms,” or “you knows.” |disfluencies, such as “ahs,”|used to add emphasis and |
| | |* You are distracted by |“uhms,” or “you knows”. |interest. |
| | |problems in the delivery of | |* Pronunciation and |
| | |the message. | |enunciation are very clear. |
| | |* You have difficulty | |The speaker exhibits very few |
| | |understanding the words in | |disfluencies, such