Athena Falconer
COM/450 Ethics and Communication
January 19, 2014
University of Phoenix
Courtney Shobert BAAG1FHV59
Ethical Decision-Making Model Paper
Ethics are not gained in one day. Ethics are built over time from experiences. From childhood to adulthood these learned behaviors add to traits that help shape an individual; they complete who one is and what one believes. Ethics guides individual’s understandings of the concepts of right and wrong. In everything one does, decision-making is involved. Work, school, home, and communications, ethical beliefs are challenged. Ethics guide one 's thought process for these challenges and help approach any situation long before it happens. Ethics are rules …show more content…
Individuals tend to face stressful situations by ignoring ethics and doing their own thing. This is why ethics play a significant role in communication. Ethical communication encompasses one being honest in all communications; keeping an honest and open opinions towards others. In some business situations, ethical communication involves keeping confidential information confidential, and not discussing personal business. In the more public the position, there is a greater need for ethical principles. Ethical communication help promote access to opportunities necessary to fulfill human potential; to help contribute to business, families, communities, and society in general. Ethical communications promote caring climates and mutual understandings that respect the unique needs and characteristics of every individual. It is being committed to courageous expression of personal convictions to pursuit fairness and …show more content…
I choose Mill 's, because Mill believes that we as people have control over our actions and within our conscience minds, we know right from wrong. Mill’s Principle of Utility is the easiest for a majority of people to follow. It leads to morally sound decisions, handling moral dilemmas, and helps to make effective moral decisions. “The principle of utility determines the rightness of acts (or rules of action) by their effect on the total happiness” (Learning activity- transcript ethics: what is right?, 2012). For example, within everything one does decisions have to be made. Morally we know what it is right and wrong, because many individuals are brought up that way. In a business environment, every individual is personally responsible for themselves, for being honest, and respectful. As a worker, I follow not only my ethics but those of the company. “All of our directors, officers and associates must conduct themselves accordingly and seek to avoid even the appearance of improper behavior” (Code of business conduct and ethics, 2015). For example, answering the phone we are to be polite and respectful throughout the entire phone call. Customers will call to ask questions if we have a certain product in stock or the product at all. I answered the phone and was asked if there were any karaoke radios in stock. I turned to my co-worker to ask her, she replied “Just tell them no.” I was shocked at her response.