Table of Contents
Introduction: 2 Timeline 3 Airline Reservation System 3 Computer Reservation Systems (CRS) 3 Global Distribution Systems (GDS) 4 Who uses GDSs? 5 GDS - Through the years: 5 The Future of GDS: 6 What should they do? 6 What is the role of the global distribution system in today’s travel agencies? 6 The Internet 7 Conclusion 8 References 9 Books: 9 Articles: 9 Websites: 9
Introduction:
GDS – Going, going, gone? Well, certainly Global Distribution Systems have been going for a while but are they yet gone?
This paper is on the history, present time and the questionable future of Global Distribution System (GDS). Firstly I go through each stage of their timeline:
– Airline Reservation Systems began in the 1960s and is a computerized system is designed to control flight inventory, maintain flight schedules, seat assignments and aircraft loading. It’s used to store and retrieve information and carry out transactions associated to any air travel. The modern airline reservation system is comprehensive suite of products to provide a system that assists with a variety of airline management tasks and service customer needs from the time of initial reservation through completion of the flight.
– Computer Reservations Systems (CRS) began in the 1970s. These types of systems charge other travel suppliers for the right to market their products and services through these systems. ‘The computer reservation systems are completely keyboard driven and you must learn the formats in order to operate it efficiently. The web based booking engines are the point and click environment.’ Travel Agent Training Centre, (2011). – Global Distribution Systems (GDS) began in the 1980s and refer to the booking tool travel agents use when making an air, hotel, car or other travel service booking. They provide pricing, availability and reservation functionality to many
References: Books: * Buhalis, D (2003) * Buhalis, D. & Laws, E. (2001). Tourism Distribution Channels-Practices, Issues & Transformations. Cornwall, UK: TJI Digital. P221 * Egger, R * Morgan, M. (1996). Marketing for Leisure and Tourism. Hertforshire, UK: Prentice Hall. P263 * Werthner, H * Werthner, H. & Klein, S. (1999). Information Technology and Tourism – A Challenging Relationship. Austria: Springer-Verlag Wien. P185 * Werthner, H Articles: * Breaking Travel News (2004) The Future of the GDS * Hotel-ITC, (2011). GDS (Global Distribution System) – Connect to the world. Available from http://hotel-ict.blogspot.com/2011/04/gds-global-distribution-system-connect.html [Accessed 8th Oct 2011] (Image) * ITSA - GDSs and LTDs http://www.interactivetravel.org/IndustryBackground/Attachments/GDSs_and_LTDs_FAQs.pdf [accessed 8th Oct] * Marcelvacek.blogspot, (2010) * Travel Agent Training Centre, (2011). Computer Reservation System Training Available from http://www.travelagenttrainingcenter.com/Computer%20Reservation%20System%20Training.htm [accessed 8 Oct] * Travelport, (2011) * Videcom (2006), Internet usage in Ireland. Available from http://www.videcom.com/general_overview.htm [accessed 8th Oct. 2011] * 1Hotelsolution, (2009) * 4Hoteliers, (2011). Do we really need a GDS? Available from http://4hoteliers.com/4hots_nshw.php?mwi=8150 [Accessed 8th Oct 2011]