From: Natalia Muranska
To: Peter McPherson
Date:
List of Contents:
Introduction ……………………………………………………………………….. 5
Procedure ………………………………………………………………………....... 5
Findings
History ……………………………………………………………………………….. 6
Marketing concept ............................................................................... 7
History ................................................................................................ 7
Definition ............................................................................................. 8
Analysis of business environment .................................................. 9
Macro environment ……………………………………………………………. 9
Micro environment ……………………………………………………………... 11
Marketing Mix ……………………………………………………………………….. 12
Description ………………………………………………………………………… 12
Tangible/Intangible …………………………………………………………… 12
Product Mix ……………………………………………………………………….. 13 Product range …………………………………………………………………… 13
CAE ……………………………………………………………………………………. 13
Product Life cycle ( PLC ) …………………………………………………... 14 *
Promotion ………………………………………………………………………….. 16
Advertising ………………………………………………………………………. 16
Public Relations ……………………………………………………………….. 16
Promotion ………………………………………………………………………... 17
Direct Marketing ……………………………………………………………… 17
Personal Selling ……………………………………………………………… 18
Types of Market ……………………………………………………………… 18
Price …………………………………………………………………………………. 19
What Determinate Price ……………………………………………...... 19
Price Strategies ……………………………………………………………… 19
Place ………………………………………………………………………………... 21
Determinants of place …………………………………………………… 21
Channels of Distribution ………………………………………………… 21
People, Process, Physical Evidence …………………………………. 23
People ……………............................................................................. 23
Process ………………………………………………………………………..... 23
Physical