Communication
Communication is essential in our everyday life and is a skill which can be developed!
It is important to be able to communicate effectively, whether it is for business or social use.
Having English as a second language brings disadvantages in communication.
The goal is to improve abilities to present information clearly and appropriately, but also to improve language skills. It is believed that those skills will be gained during the degree but also through work experience, taking advantage of volunteering and enhancing English vocabulary by reading books. But as well as developing another foreign language could be a big opportunity in future and enriching communication skills.
Understanding the world of work & Business awareness
Business awareness is about the business environment by understanding what the job involves, its activities, which skills and attributes are needed to be successful. And it is also important to understanding how the company operates.
In previous work experience, it was essential to have a close contact with people; several skills were developed but also experience and confidence was gained. Putting into practice what was learned, it is planned to work in the tourism industry as a Passenger Service Agent, through this time a wider range of understanding and knowledge of the company and its roles can be gained. As a Passenger Service Agent it is important to deliver a professional service to the customer, good communication, able to be calm under pressure, to work proactively and independently, to enjoy working with people and to be aware of different culture and their religions, to be hardworking and flexible.
Ethical Awareness
Ethical awareness is important as part of everyday life and especially as professional.
It involves many aspects such as copyright, plagiarism, purposeful expression of feelings, being aware of people from different cultures