Leisure Operation Management
Career’s Fair Analys
Elizabeth Medvedeva
Table of Contents Executive summary 3 Introduction 3 Objectives 3 Introduction 4 Planning Management 5 Structure 6 Division and Labour 6 Management and Leadership 7 Event 7 Event Planning 8 Operation Management Theory 9 Operation Management 9 Service Design 9 Product Design 10 Revenue and Yield Management 10 Project Management 10 Capacity Management 10 Service and Quality Management 11 Safety and Risk Management 11 Customer Satisfaction 11 Customer focused 11 Reflection 12 Conclusion 12 Bibliography 14 Business Questionnaire results 15 SECTION 1 – NOMINAL DATA 15 SECTION 2 – ORDINAL DATA 16 Students Questionnaire 18 SECTION 1 – DEMOGRAPHIC DATA OF PARTICIPANTS 18 SECTION 2 – RATING OF 5 ASPECTS OF EVENT 20
Executive summary
Introduction
University of Wolverhampton, was holding a lot of festival and events. Srudent from leisure department supposed to organize the event within the Leisure Operation Management module. This report will analyse the succsessfull moment holding this festival.
Objectives 1. Provide the theory of operation management; and 2. Analyse the Career 's Fair Event.
Introduction
The aim of this report is to analyse the process of organizing and holding the Career’s Fair Festival, in addition to bringing theory into the practise. The report will also include the strengths and weaknesses of holding the Career’s Fair Festival, problem solutions, improvements and recommendations for the future to be more successful.
Career’s Fair Festival is an event organized by University of Wolverhampton Leisure department students. The main of organizing this festival was to give students the clear understanding of career planning, such as good structure of CV. Festival includes different organizations such as colleges, army, volunteer organization and other more. There was as well dance, from
Bibliography: 1. T. Hill (2000), Operation Management. Strategic Context and Management Analys. Macmillan Press LTD:London 2 3. R.G. Shoroeder (2008) Operations Management. Conteporary Concepts and Cases. 4th edition. Mc. Graw Hill: USA 4 5. Allen, J., O 'Toole, W., Harris, R. and McDonnel, I. (2008) Festival & Special Event Management. 4th ed. Australia: John Wiley & Sons Australia, Ltd. 6. Bowdin G, Allen J, O’Toole W, Harris R, McDonnell I., (2011) Event Management, 3rd Edition, Oxford: BH 7