Every Company Needs a Csr Strategy
1. Introduction
1.1 Origin of the Report:
Term Paper report is a practical part of academic studies. This is a reflection of academic knowledge through practical work experience. Thus this Term Paper report aims to reflect the professional view of real world working environment.
The Department of Business Administration of National University offers four years BBA program majoring in different related fields. This BBA program is the building up of the theoretical knowledge about business administration that is the base of practical knowledge. This Term Paper is an attempt to provide business students an orientation to a real life business situation in which we can observe and evaluate the use and applicability of the theoretical concepts which were taught in the classrooms.
I have prepared this Term Paper with the mentioned topic that was suggested and supervised by my academic supervisor Md. Ashfaqur Rahman, Assistant Professor, Department of Business Administration, Institute of Science and Technology (IST).
1.2 Objectives:
Primary Objectives:
To Present a Background and Introduction of GrameenPhone Ltd.
To Focus on the Business and Operations of the Company.
To Focus on Products & Services
To analyze the growth and determine the impact.
Identify the findings of analysis and recommend based on the findings.
Identify the Corporate social Responsibility of GrameenPhone.
Secondary Objectives:
To have Knowledge on GrameenPhone Ltd.
To improve corresponding and report writing ability.
To fulfill requirement of the Term Paper.
1.3 Methodology :
Type of Research :
The research focuses the customer services offered by GrameenPhone which has been recently improved to a better extent for gaining positive experience from our subscribers. This type of research basically covers :
Company Information
Analyzing the industry
Products & Services
Customer Service aspects by the company
Sample Design :
For analyzing the whole telecommunication industry all
1.1 Origin of the Report:
Term Paper report is a practical part of academic studies. This is a reflection of academic knowledge through practical work experience. Thus this Term Paper report aims to reflect the professional view of real world working environment.
The Department of Business Administration of National University offers four years BBA program majoring in different related fields. This BBA program is the building up of the theoretical knowledge about business administration that is the base of practical knowledge. This Term Paper is an attempt to provide business students an orientation to a real life business situation in which we can observe and evaluate the use and applicability of the theoretical concepts which were taught in the classrooms.
I have prepared this Term Paper with the mentioned topic that was suggested and supervised by my academic supervisor Md. Ashfaqur Rahman, Assistant Professor, Department of Business Administration, Institute of Science and Technology (IST).
1.2 Objectives:
Primary Objectives:
To Present a Background and Introduction of GrameenPhone Ltd.
To Focus on the Business and Operations of the Company.
To Focus on Products & Services
To analyze the growth and determine the impact.
Identify the findings of analysis and recommend based on the findings.
Identify the Corporate social Responsibility of GrameenPhone.
Secondary Objectives:
To have Knowledge on GrameenPhone Ltd.
To improve corresponding and report writing ability.
To fulfill requirement of the Term Paper.
1.3 Methodology :
Type of Research :
The research focuses the customer services offered by GrameenPhone which has been recently improved to a better extent for gaining positive experience from our subscribers. This type of research basically covers :
Company Information
Analyzing the industry
Products & Services
Customer Service aspects by the company
Sample Design :
For analyzing the whole telecommunication industry all