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Executive summary:
In my assignment, I make a report to introduce the overview of HRM for 30 new interns of HR department. This includes two main sections:
In the first section, question A is divided into 2 parts:
Part A concentrates on hard and soft HRM to bring out the definitions, the differences between to approach in words and in graph. This part also justify the way Toyota applies Soft HRM in human resource management and my private opinion.
Part B lists five practices applied in Toyota which I – as a manager of human resource department – think new interns must understand. These five practices are not only briefed but justified their pros and cons as well.
In the second section, the assignment cares for explaining the concept of HRM at Toyota. Firstly, I give a diagram about Harvard model and base on this diagram to brief its content. Secondly, 2 HRM definitions, 2 Goals and 3 HRM theories are described. Finally, two HRM strategies and activities are given with short explanation.
In the last part, references and bibliography is given.

Table of Contents

Question 1 - Part A:
Human resource management often divided into two approach methods: “Hard” and “Soft” HRM. According to available empirical experiences, neither of them accurately represents what is happening in the organization (Storey, 1992 and Wood, 1995). Hence, it leads us to research and find out their essence and assess pros and cons of each of them.
1. Definition of Hard and Soft HRM
a) Hard HRM
Hard HRM is the method applied in some countries such as: United State, United Kingdom…Hard HRM considers human resource as a “utilitarian – instrumentalism”, so they focus on RESOURCE side which likes the other resources such as: land, capital, equipment and so on, not on HUMAN one as Soft HRM. Hence, human resource strategies have to fit tightly with business strategies. Labor force is used in effective and efficient, sparing, cheapest ways because they are



Bibliography: Michael Armstrong, Armstrong’s handbook of strategic human resource management. Michael Armstrong, (3 May 2009), Armstrong’s handbook of human resource management practice Jeffrey Liker (1 Jan 2004), The Toyota Way: 14 Management Principles from the World 's Greatest Manufacturer Alan Price (6 April 2007), Human resource management in a business context

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