Examples of Problem and Rrls (Research)
CHAPTER 1
THE PROBLEM
Communication and interpersonal skills are indispensable skills to leadership success and effective motivation. The ability to communicate well is a critical managerial skill and the foundation of effective leadership since managers spend 80% of their every working day communicating (Daft, 1988). However, according to Schermerhorn (2001), 30% of managers report difficulties in dealing with communication and interpersonal relations. It is during these working days that communication problems occur. These communication problems encountered in an organization affect productivity, labor turnover, job satisfaction, and business operations as explained by Russ (2011).
The relevance of job satisfaction and motivation are very crucial to the long-term growth of any educational system around the world as stated by Ololube (2005). He cited that teacher-related sources of job satisfaction have a greater impact on teaching performance. According to Volkwein and Zhou (2003), research has shown that the more satisfied employees are, the more effective organizations become that is why researchers have paid considerable attention to examine the factors that are related to job satisfaction. For Ehlers (2003), satisfaction is a concept that has been examined by organization communication scholars because being satisfied is something people strive for within this society. Higher quality performance and the greater satisfaction of employees can lead to a better corporate culture and greater effectiveness in the organization. A survey of employees by Heathfield (2000) found the five things that employees wanted most from their jobs and one of these has something to do with communication. In educational settings, communication functions to create shared meaning through the transmission of information, yet it has much more subtle functions as the vehicle for the development of roles, relationships, norms, and beliefs. Lunenburg and Ornstein (2008) gave so
THE PROBLEM
Communication and interpersonal skills are indispensable skills to leadership success and effective motivation. The ability to communicate well is a critical managerial skill and the foundation of effective leadership since managers spend 80% of their every working day communicating (Daft, 1988). However, according to Schermerhorn (2001), 30% of managers report difficulties in dealing with communication and interpersonal relations. It is during these working days that communication problems occur. These communication problems encountered in an organization affect productivity, labor turnover, job satisfaction, and business operations as explained by Russ (2011).
The relevance of job satisfaction and motivation are very crucial to the long-term growth of any educational system around the world as stated by Ololube (2005). He cited that teacher-related sources of job satisfaction have a greater impact on teaching performance. According to Volkwein and Zhou (2003), research has shown that the more satisfied employees are, the more effective organizations become that is why researchers have paid considerable attention to examine the factors that are related to job satisfaction. For Ehlers (2003), satisfaction is a concept that has been examined by organization communication scholars because being satisfied is something people strive for within this society. Higher quality performance and the greater satisfaction of employees can lead to a better corporate culture and greater effectiveness in the organization. A survey of employees by Heathfield (2000) found the five things that employees wanted most from their jobs and one of these has something to do with communication. In educational settings, communication functions to create shared meaning through the transmission of information, yet it has much more subtle functions as the vehicle for the development of roles, relationships, norms, and beliefs. Lunenburg and Ornstein (2008) gave so