Preview

Exit Interview – a Way Out to Attrition

Powerful Essays
Open Document
Open Document
4533 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Exit Interview – a Way Out to Attrition
Research Paper
On
Exit Interview – A Way Out to Attrition
Prepared by
(Deepshikha Satija)
Deepshikha Satija MBA, MPhil.)

Research Scholar, Singhania University

Deepshikha237@yahoo.co.in, Deepshikha237@gmail.com

Under Guidance of:

Dr. Parul Khanna

MBA, Ph.D

Assoc. Prof. &Dean R&D

Institute of Management & Technology, Faridabad

drparulkhanna07@gmail.com

Prof. Deepshikha Satija, MBA (HRM & IT) from M.D.University Rohtak of 1999-2001 batch. She is currently working as an Assistant Professor in Indira School of Business Studies, Pune, since last five years. Before she had worked in various capacities in corporate world for more than five years in NCR. Contact: 9764257416, deepshikha.satija@indiraisbs.ac.in

Abstract:
Objective: To understand the Attrition problems the organizations are facing today & to realize the importance of Exit Interviews, which can be a preventive tool in the hands of Management to retain the Human Assets who are indispensible in todays dynamic business environment.
Attrition is voluntary and involuntary terminations, deaths, and employee retirements that result in a reduction to the employer’s physical workforce.
There are several HR policies that companies currently follow such as providing a better work life balance, performance based benefits, career development programs to retain the workforce and inspite of this people do leave organizations, thus there is a huge pressure on the HR, to come up with some innovative tools, ideas to retain its manpower.

Attrition management thus has become all the more important in the present business scenario where organizations always seem to be in scarcity of talent. Exit Interviews can be one of the handy tools, if effectively planned and implemented.

This paper aims at understanding the importance of attrition management in today’s workplace, with reference to Exit Interviews as an effective tool to manage Attrition.



Bibliography: • Abrams, Michael, (2001, May) "Raise Performance Bar for Manager to Retain Employee," Patient Care Staffing Report. • Buenger, V. (2006). Talent management systems: best practices in technology solutions for recruitment, retention and workforce planning. Human Resource Management. • Douglas A. Ready and Jay A. Conger. "How to Fill the Talent Gap." The Wall Street Journal, September 15, 2007 • Griffeth, Roger W • Morrell, K,. Loan-Clarke, J. & Wilkinson, A. (2001). Unweaving Leaving: The Use of Models in the Management of Employee Turnover. Research Series Paper 2001: 1. Loughborough University. • Snow, C. C. (1976). Organization behavior [Review of the book The Human constraint:The coming shortage of managerial talent ] . Industrial and Labor Relations Review . 29 (2). 308-309.

You May Also Find These Documents Helpful

  • Best Essays

    4. The purpose and importance of carrying out exit interviews with all employees prior to their leaving the organisation.…

    • 1189 Words
    • 5 Pages
    Best Essays
  • Powerful Essays

    Team to Achieve Milennium

    • 1969 Words
    • 8 Pages

    Employee/team member turnover may be mostly a negative issue, yet it can become positive if only controlled by the organization correctly and appropriately. Turnover is often utilized as an indicator of the organization performance and it can easily be observed negatively towards the organization’s efficiency and effectiveness. Also, turnover is a natural outcome of an organization which is why it has to be kept to a minimum.…

    • 1969 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Attrition is something that a company may experience at any time with or without notice. The company must be prepared when such a situation arises within their organization. During the interview process, key questions can be asked in order to understand the thought process of the interviewee. These questions can be related to future plans, past employment and details about specific duties the job requires. Questions relating to future plans will give the company a general idea on how long the potential employee plans on staying with the company. If they have other goals that do not meet the company expectations, this could be a sign of them using the position as a stepping stone to a better opportunity.…

    • 972 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    High employee turnover, where workers frequently leave and must be replaced, leads to increased spending on recruitment and training and can indicate management problems. Employees often have good reasons for moving on but if too many are leaving an organisation, can be very disruptive.…

    • 1215 Words
    • 4 Pages
    Powerful Essays
  • Good Essays

    Also, an employee’s intention to quit is impacted by abusive supervisor behavior and the interaction effects of organization brand and culture and self-esteem. Attrition also imposes high costs in terms of recruitment, training, retention and productivity (Mehdi, Raju, & Mukherji, 2012). Attrition management currently has become more important in the present business management where organizations always seem to be in scarcity of talent. As such Management should employ a better work life balance, performance based benefits, career development programs, etc. in order to manage attrition and nurtured talented workforce in the organization (Shukla, & Kumar, 2016). This is because abusive supervisor behaviors usually trigger higher rates of attrition; their ill-mannered behavior spreads like wildfire (Mehdi, Raju, & Mukherji, 2012). According to Gaan, (2007) employee job satisfaction will help to increase his/her possibility of staying on the job for a long time and managers should make efforts to maintain job satisfaction as part of the intervention measures aimed at boosting retention since “there is a direct link between job…

    • 3719 Words
    • 15 Pages
    Good Essays
  • Better Essays

    Employees relocate from country to country, the future of Human Resources is bright, and globalization cannot be stopped because nations collaborate. New technologies will bring other revolutions to offices. It is the role of the strategic Human Resources department to develop innovative ideas to retain employees, capture the best talent and initiate collaborative compensation packages through various recruitment tactics.…

    • 1113 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    Allen described to what extent the replacing misconceptions of retaining talent with evidence-based strategies. There are five HR managers misconceptions of employee turnover including (l) all turnover is the same, and it is all bad; (2) most employee quit their job because of pay; (3) job dissatisfaction is the primary reason people leave; (4) little managers can do to affect individual turnover decisions; and (5) generic best practices are the best way to manage retention (p. 48). With this research, Allen searched on the replacement of these common misconceptions with evidence-based retention management information. Evidence-based retentions strategies…

    • 1533 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    Dismissal Meeting Paper

    • 1277 Words
    • 5 Pages

    The purpose for writing this paper is to describe and explain the steps involved in coordinating and heading a dismissal meeting for an employee layoff. The contents of this paper will include a proposal of ways that a manager can cope with any negative emotions that may accompany an employee layoff. There will also be mention of a step-by-step process used in conducting the meeting. In addition, the human resource manager of the organization will determine the compensation that will be allotted by the company. Included will be a chart depicting the timeline of the disbursement for the compensation. Last, the author will predict three (3) ways the layoff will impact the company.…

    • 1277 Words
    • 5 Pages
    Good Essays
  • Better Essays

    An exit interview is a survey conducted with an individual who is separating from an organization or relationship. Most commonly, this occurs between an employee and an organization, a student and an educational institution, or a member and an association. An exit interview is the most accurate instrument in assessing the issues that drive an individual to leave an organization. Few other tools illustrate why the individual is separating, what he or she valued while at the organization, and what aspects of the organization needs improvement in order to increase employee engagement, performance, and loyalty. An organization can use the information gained from an exit interview to assess what should be improved, changed,…

    • 6246 Words
    • 25 Pages
    Better Essays
  • Good Essays

    "A good performer did not expect 10-15 per cent of hike, their expectation is not less then 20 per cent," he added.…

    • 659 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Benefit of Exit Interview

    • 608 Words
    • 3 Pages

    Most people viewed exit interview as a means of determining why an employee has decided to leave an organization, rather it should also be considered as a way to identify consistent trends, patterns and themes -- and, ultimately, to reduce future turnover. Thus, it is a learning tool for an organization to address employee concerns and to correct ongoing problems. For example, Vertrue, a Stamford, Connecticut, company that operates seven call centers in North America, uses exit interview data to create profiles of candidates with the best potential for staying with the company for an extended period of time, As a result, Vertrue, which has 2,000 employees, now boasts a turnover rate less than half of the industry average (which has been estimated to be as high as 300 percent a year) 2 . Similarly, Don H. Harris, a manager of staff development for Belk Sores Services in Charlotte, North Carolina, credits the use of exit interviews in his article entitled “The benefits of exit interview” with a decline in his organization’s IT turnover rate (please see table below) since the company implemented several changes such as improvement in benefits program, continual training, and upgrading salary range following the comments from the departing employees.3…

    • 608 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Employee turnover is considered to be one of the persisting problems in organizations (Armstrong, 2009; Reiß, 2008). In particular if it involves quality employees who have worked for the organization for many years, high performers and experienced and loyal individuals (Branham, 2005, Katcher, Snyder, 2007; Somaya, Williamson, 2008). The turnover means that another organization may gain a new knowledge employee who can become its competitive advantage. The loss of knowledge thus is…

    • 7091 Words
    • 29 Pages
    Better Essays
  • Good Essays

    Stay Interview Case Study

    • 1000 Words
    • 4 Pages

    For long time organizations with the hindsight approach, have been focusing on knowing why workforce leave the organization rather to stress on knowing about what keeps an employee to stay with them. So considerably, the approach of “Stay interviews” helps the organization in gathering these hard facts and provides them to stay proactive with issues of employee proceeds and withholding. Today’s administrator is busy. With more pressure and more change in their daily routine than ever before, they must somehow find time to also engage and retain the vital talent on their current teams. Talent loss only creates more work. Instead of waiting till the exit interview to learn why individuals are leaving, a recommendation is made to…

    • 1000 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    To analyse and explain the issues that are underlying factors for the existing attrition rate and what impact it can have on the industry in the near future.…

    • 1921 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Mnc vs Indian Company

    • 3077 Words
    • 13 Pages

    Masters in Information Management / Masters in Human Resource Development Management. Submitted in partial fulfillment of the requirements for the project On the subject Research Methodology Submitted by Name of the student Stanley Soloman Vivek Chavan Rahul Dalvi Pravin Vinay Halde Course MIM MIM MIM MHRDM MHRDM Roll No. 39 38 06 04 10…

    • 3077 Words
    • 13 Pages
    Powerful Essays