Explain How To Demonstrate Effective Oral And Written Communication Skills

Outcome 1

Demonstrate effective oral and written communication skills.

Characteristics:
• Make appropriate use of the English language in the presentation of technology related information and topics
• Effectively communicate your grasp of technology related topics
• Identify how the presentation was appropriately adapted to the audience
• Demonstrate organized and concise written communication skills

Learning Statements:

• Statement # 1:

For 2 years of my Army career I had the opportunity to be the face of the U.S. Army as an Army Recruiter while station in Oklahoma City. As a Recruiter you are the link between the Army and the civilian population. In essence you bring the human touch and directly affect the perception civilians have
After redeploying from a 15 month tour in Iraq, I was given this additional duty and told to fix the mess. The previous Key Control NCO was getting ready to ETS, due to Staff Loss expiration after redeploying and didn’t really care much about anything other than getting out of the Army. When I took over the program in a nut shell it was not existent. There were no lock boxes, no locks, no keys to account for, no paper work, no hand receipts, no SOP or even a continuity binder, all due to a lock of over sight by the previous NCO. I knew the first thing I needed to do was to secure all facilities for OPSEC purposes, so I acquire a few locks and went around and put locks on anything that wasn’t already secured.

The next obvious step was to ensure I put a system in place that would address all the current issues and prevent them from happening again. The best way to do this is to implement Standard Operating Procedures (SOP). An SOP is a set of rules and countermeasures put in place to effectively, safely and successfully complete task or run a program in support of the commander’s intent while operating within laws and
At the beginning of the class day we were told we had 15 minutes time cap from start to finish and we had to include a 2 minute session of question and answer (Q&A). I realized I had to stick to a precise timeline without wasting any time at all. When my time came I started the class by doing a brief introduction, then opening with a brief opening statement, then I moved through the entire class and all the slides keeping in mind that “slides are supposed to support your speech, not replace it. The worst sin in using any slide (or overhead) is to read it verbatim as you speak.” (Smith,S., 2008 p. 93), I made a closing statement and went straight into a Q&A session. After the class was over, everyone had a clear understanding of the Post 9-11 GI Bill, which was evident when everyone started transferring their benefits to their dependents.

As I learned in a public speaking class and through substantial experience giving classes in multiple places and audiences during my recruiting assignment, I made sure to use proper class teaching and briefing techniques like avoiding word fillers, excessive hand and body movement, also avoid the use of distracters like eating or drinking and used the slides as an aid to my briefing not as the main substance for it.
My performance in the delivery of this class was one of the deciding factors in me being selected as the