step 1. Employers must communicate clearly to their employees the expectations about appropriate workplace conduct, This should support the policies and values statement of the organization. all employees should be included in the diversity training process. This is so everyone knows, what is expected of them and how they act.
step 2. Structure your work teams so that they will be ethnically, racially and gender-balanced this will help employees in dismantling stereotypes and assumptions, the reason for this is you are exposing them to those realities. Then managers who effectively supervise a diverse employee pool and client base and there employees who work well with people of varying backgrounds should be …show more content…
Commitment to the diversity should be demonstrated within the highest levels of the company. The reason for this is someone in a higher position is often looked to as a leader and will need to demonstrate this so people within the organization that look up to them follow this. Managing diversity requires the use of lots of skills: there's communication, cross-cultural competency, critical thinking, conflict management and problem-solving. Cultural diversity training should be included to help develop the capacity to identify and empathise with the beliefs, values and customs of others and to give people of diverse culture training and understanding.
step 4. A diversity management-training programme is needed that incorporates all these skills and an educational component as well that will allow all participants to address all issues they feel prejudice, discrimination and biased behaviours that may impact employee and any client relations. The purpose of the training is not only to increase awareness of workplace diversity, but also to develop and enhance skills among employees to help them communicate more profoundly in the future and work