Therapeutic Communication Jane Vuong, a 24 year old Vietnamese undergraduate student was admitted into the hospital Emergency Department presenting with anxiety, difficulty speaking, breathing and dusky lips following severe chest tightness during an exercise session at the local martial arts school. On examination she had a wheezing sound when breathing. She has no history of asthma but says she has some allergies which she treats with herbs. Her colleague who brought her to the emergency room also claims that Jane has recently had difficulty breathing while taking the stairs up to the martial arts studio and she no longer rides her bicycle to the studio.…
"Understanding a patients individual needs and perception of health issues is fundamental to implementing a treatment plan with successful outcomes".(p.144) Communication is a very important aspect through the nurse and patient. It 's…
Family caregivers and family members provide valuable information about the patient and issue. Furthermore, goals will be more easily obtained with family input because family members may have better understanding of what tasks are practical. When family members are communicating the health care team, the information should be relevant to the patient’s situation. Additionally, this information should be clear, concise, complete, and correct. When family caregivers are communicating with the patient they can employ therapeutic communication techniques. Moreover, employing these techniques will help in resolving issues that of concern to the patient. Effective communication will benefit a positive patient outcome; conversely, if there is a lack of or ineffective communication within the health care team, a patient’s health outcome may be adversely affected. Therefore, all members of the health care team should strive to improve their communication techniques; this includes interpersonal and patient…
In the health care profession effective communication is an essential aspect of the nurse-client relationship. Throw-out this piece the author will discuss and give examples of listening responses that can be implemented in nurse-client communication. It will also describe and give further examples of communication strategies which are used to facilitate conversations with clients while acknowledging their barriers to communication.…
Health communication is a multidimensional process and includes aspects from both the sender and the receiver of the message. Communication skills did not appear on the average nursing school curriculum. Much has changed in the last decades; communication skills have become an integral part of training. At the same time, the patient has become more challenging, it is the age of customer service and patient satisfaction. In response to these changes, health care providers, including nurses have needed to change their approach to patients (Torgan, Ph.D., 2013).…
The goal of this relationship is not only to gather and give information but also is to promote healing and recovery of the patient. This is achieved through therapeutic communication which “ is the primary means through which nurse and client exchange information about health matters, plan treatment approaches, reach consensus about treatment decisions, conduct treatment activities, and evaluate clinical outcomes” (Arnold & Boggs, 2011, p. 175). Therapeutic communication has specific characteristics that make it different from social communication. According to Arnold and Boggs (2011) therapeutic communication is time limited, confidential, has defined format and health related purpose. It is client centered, which means it encourages client to express his feelings and ideas regarding his illness, and provides client with information and support need to reach maximum well-being. Therapeutic communication uses verbal and nonverbal strategies to show the interest of the listener and help clients to open up about their feelings. It starts with active listening, when the provider listens to the client and uses open-ended questions, general leads, restating, paraphrasing, acknowledging feelings, and reflection to encourage client to focus and continue expressing his feelings. The use of silence gives participants time to think and highlights important conversation points. Health care…
What I have learned about therapeutic communication is that if you listen and interact with the patient in a way that is not threatening to them, they are more likely going to share more information and be more open to answering your questions. What I have learned about non therapeutic communication is that your nonverbal behaviors play a big part in the patient and nurse relationship. What I mean by that is your nonverbal behaviors tell the patient something about you and how you’re feeling when in reality you may or may not feel that way. If the patient sees your nonverbal behaviors and interprets them in a wrong way you and the patient are going to have a hard time communicating with each other. Some ways I can improve upon my nurse- patient…
in and benefit from the setting. Effective communication is the key aspect of building a relationship between children, young people or adults. Body language, tone of voice and eye contact can tell us…
I believe that the core of nursing is in the nurse-patient relationship. Nurses have the abilities to develop a therapeutic relationship that focuses on the needs of the patients. The best way to achieve effective nurse-patient relationship is through communication. Communication barriers have been one of the major causes of poor patient care. And if these communication barriers were lifted, it can help the nurse earn the patients’ trust while also creating some boundaries.…
Communication in the healthcare field is important for ensuring that each patients needs are fully met. Communication within healthcare involves communication between physician and patient, medical assistant and patient, medical assistant and physician, and much more. When communication between caregivers and patients is lacking, misdiagnosis of medical conditions and other serious events can occur. Improving communication between caregiver and patient will improve the likelihood of early detection of illnesses so that they can be treated in a timely manner. Good communication can come in many forms, such as, verbal, nonverbal, and environmental. Verbal communication involves using words to communicate…
Research has shown that ineffective communication between physicians and nurses can result in missed or delayed diagnosis, unnecessary or repeated testing and over prescribing of medications (Espetin, 2010). It has also been shown that poor communication between team members can have a negative effect on patients in ways of psychosocial experiences. This occurs when patients are confronted with information depending on the nature and quality of information that is transmitted to them and can also affects the enactment and outcome of the decision making process regarding treatment opinions (Thorne, Bultz & Baile, 2005). As a result, patients are often dissatisfied with the amount of knowledge they receive from medical professionals and they, in turn, express that this is an area requiring improvement (Conn, Lingard, Reeves, Miller, Russell & Zwarenstein, 2010). As noted above, poor communication between team members often results in negative outcomes not only for the team itself but also for the patients. Because communication plays a vital role in effective collaboration, healthcare providers must address potential breakdowns so as to ensure productive dialogue and to create troubleshooting strategies. The College of Nurses of Ontario website states that communication is how nurses establish and maintain their therapeutic relationships by building trust, empathy and receptivity (CNO, 2006). This information is also applied to interprofessional collaboration. Effective communication strategies which strengthen nurse-patient relationships can also strengthen nurse – physician relationships. Since communication occurs both verbally and non-verbally, it is important to be aware of the many ways through which one communicates and to understand the fundamental role communication plays in patient care (CNO,…
Communication is always key no matter what. Nurses play the role of a communicator which is important in the health care system and can improve outcomes in the health care environment. A nurse has the responsibility of devising the best strategies for communication to the patient as well as patient family members and other health care…
McCabe C. (2004) Nurse–patient communication: an exploration of patients’ experiences. Journal of Clinical Nursing, 13: 41–49.…
In my context with the patient, it is important for me to improve the nurse-patient relationship. In this relationship, there is a sense of trust and a mutual understanding exists between a nurse and a patient that build in a special link of the relationship (Harkreader and Hogan, 2004). (Peplau 1952, cited in Harkreader and Hogan 2004) note that a good contact in a relationship builds trust as well as would raise the patient’s self-esteem which could lead to new personal growth for the patient. Besides, (Ruesch 2007) mention the purpose of the therapeutic communication is to improve the patient’s ability to function. So in order to establish a nurse-patient interaction, a nurse must show up caring, sincerity, empathy and trustworthiness (Kathol, 2003). Those attitudes could be expressed by promoting the effective communication and relationships by the implementation of interpersonal skills. Johnson (2008) define the interpersonal skills is the total ability to communicate effectively with other people.…
Therapeutic interventions can be defined as actions or behaviors involving clients that is scientifically evidence-based and caring to assist patients in meeting his or her needs and accomplishing optimal outcomes (PN handbook). Through therapeutic communication, a nurse can set the tone for a safe and caring environment.…