External Loss Prevention
Tavaski Gordon
March 27, 2013
External Loss Prevention
External theft is often caused by shoplifting, break-ins, robberies or other acts by outside sources. Although it does not cause as much loss overall compared to internal theft (National Retail Security Survey, 2008), shoplifting and external theft most certain causes a substantial amount of loss annually to the retail industry (National Retail Security Survey, 2008). Controlling external theft requires a commitment to educating your employees on good customer service, awareness to the signs of a potential loss and how to best protect the store and inventory against external loss. This requires the establishment of procedures and training in areas such as; shoplifting prevention, shoplifter …show more content…
Among the seven types of shoplifters, addictive compulsive shoplifters accumulate seventy five percent of those who are apprehended by loss prevention officers. An addictive compulsive shoplifter has no true personal gain in their actions and portraits an obligated persona to steal inexpensive items, and then later give the stolen item(s) to friends or family members. The majority of these types of shoplifters suffer from gambling problems, compulsive overeating or various mental health disorders. Their techniques used to steal are commonly known and easily recognized, which automatically invites them in the category of amateur shoplifters due to the result of which is seventy five percent of shoplifters apprehended are addictive compulsive …show more content…
Selection – The suspect must select and take possession of the facility’s merchandise. For example, a subject selects and removes a bottle of alcohol from a counter and takes physical possession of the bottle. 2. Concealment/Dispossession – The subject must either conceal or, by other suspicious conduct, demonstrate the intent to deprive the facility of possession of the merchandise. For example, the UPC tags removal and switching. 3. Continued Possession – The Loss Prevention agent must maintain visual surveillance of the subject to be certain the subject still has possession of the item. For example, if the Loss Prevention officer follows the subject who has placed the bottle of alcohol in his pocket and the LP officer visually sees the bottle in the subject’s pocket, then the LP officer has confirmation that the suspect is still in possession of the merchandise. 4. Passing the Last Point of Sale – The suspect must pass the last point of sale and reach the vestibule, or final point of exit. If a sidewalk sale with a register is being conducted immediately outside the vestibule, then the subject must be allowed to exit the facility and move beyond the sidewalk before being approached for investigation and
March 27, 2013
External Loss Prevention
External theft is often caused by shoplifting, break-ins, robberies or other acts by outside sources. Although it does not cause as much loss overall compared to internal theft (National Retail Security Survey, 2008), shoplifting and external theft most certain causes a substantial amount of loss annually to the retail industry (National Retail Security Survey, 2008). Controlling external theft requires a commitment to educating your employees on good customer service, awareness to the signs of a potential loss and how to best protect the store and inventory against external loss. This requires the establishment of procedures and training in areas such as; shoplifting prevention, shoplifter …show more content…
Among the seven types of shoplifters, addictive compulsive shoplifters accumulate seventy five percent of those who are apprehended by loss prevention officers. An addictive compulsive shoplifter has no true personal gain in their actions and portraits an obligated persona to steal inexpensive items, and then later give the stolen item(s) to friends or family members. The majority of these types of shoplifters suffer from gambling problems, compulsive overeating or various mental health disorders. Their techniques used to steal are commonly known and easily recognized, which automatically invites them in the category of amateur shoplifters due to the result of which is seventy five percent of shoplifters apprehended are addictive compulsive …show more content…
Selection – The suspect must select and take possession of the facility’s merchandise. For example, a subject selects and removes a bottle of alcohol from a counter and takes physical possession of the bottle. 2. Concealment/Dispossession – The subject must either conceal or, by other suspicious conduct, demonstrate the intent to deprive the facility of possession of the merchandise. For example, the UPC tags removal and switching. 3. Continued Possession – The Loss Prevention agent must maintain visual surveillance of the subject to be certain the subject still has possession of the item. For example, if the Loss Prevention officer follows the subject who has placed the bottle of alcohol in his pocket and the LP officer visually sees the bottle in the subject’s pocket, then the LP officer has confirmation that the suspect is still in possession of the merchandise. 4. Passing the Last Point of Sale – The suspect must pass the last point of sale and reach the vestibule, or final point of exit. If a sidewalk sale with a register is being conducted immediately outside the vestibule, then the subject must be allowed to exit the facility and move beyond the sidewalk before being approached for investigation and