Facilitate Continuous Improvement
Facilitate Continuous Improvement
BSBMGT516C
BY CALLAN FORGAN
January 2015
Assessment Activity 1
1. You work for an organisation that does not actively encourage its employees to participate in decision-making processes, and to assume responsibility and exercise initiative as appropriate. What would you say to convince the organisation’s management that they should actively encourage employees to assume responsibility and initiative? Write a transcript of what you would say.
“Although not encouraged, recently I decided to let our ICT Support Specialist head up the roll out of our new Antivirus solution. I presented him with the project and advised that he will be managing it and will need to source the resources required and also the process. The only information I provided was a deadline of 4 weeks to complete the project/rollout
Firstly the feedback I got from the Support Specialist was incredibly positive. He was excited to run his own project and make his own decisions on how to complete it. It brought out a different side to an employee whom sometimes finds it hard to stay motivated. The project is in its final stages now and has ran very smoothly and is well ahead of schedule.
I believe encouraging employees to make their own decisions does boost initiative and this is one example of how extra responsibility and the opportunity for a non-management employee to work autonomously brings in very positive results.
This is something I would like to encourage to my department more often as I believe I can get excellent outcomes on upcoming projects.
2. Do you consider group decision-making to be a valuable tool that will aid in encouraging employees to participate in decision-making processes, and to assume responsibility and exercise initiative? Explain.
I strongly believe any decision making process privileges that one can grant to employees can be very beneficial as stated above in the example. This shows trust in employees, and I
BSBMGT516C
BY CALLAN FORGAN
January 2015
Assessment Activity 1
1. You work for an organisation that does not actively encourage its employees to participate in decision-making processes, and to assume responsibility and exercise initiative as appropriate. What would you say to convince the organisation’s management that they should actively encourage employees to assume responsibility and initiative? Write a transcript of what you would say.
“Although not encouraged, recently I decided to let our ICT Support Specialist head up the roll out of our new Antivirus solution. I presented him with the project and advised that he will be managing it and will need to source the resources required and also the process. The only information I provided was a deadline of 4 weeks to complete the project/rollout
Firstly the feedback I got from the Support Specialist was incredibly positive. He was excited to run his own project and make his own decisions on how to complete it. It brought out a different side to an employee whom sometimes finds it hard to stay motivated. The project is in its final stages now and has ran very smoothly and is well ahead of schedule.
I believe encouraging employees to make their own decisions does boost initiative and this is one example of how extra responsibility and the opportunity for a non-management employee to work autonomously brings in very positive results.
This is something I would like to encourage to my department more often as I believe I can get excellent outcomes on upcoming projects.
2. Do you consider group decision-making to be a valuable tool that will aid in encouraging employees to participate in decision-making processes, and to assume responsibility and exercise initiative? Explain.
I strongly believe any decision making process privileges that one can grant to employees can be very beneficial as stated above in the example. This shows trust in employees, and I