Preview

Factores de Exito Para Tqm

Good Essays
Open Document
Open Document
968 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Factores de Exito Para Tqm
Factores de éxito para la Administración de Calidad Total

Los 25 factores de éxito para la Administración de la Calidad Total en 347 investigaciones
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12.

Compromiso de la administración al mas alto nivel Responsabilidad social (control ambiental, seguridad de los empleados, clientes y otros temas) Planeamiento estratégico Enfoque hacia el cliente Información de calidad y medición del desempeño Benchmarking Administración de recursos humanos Capacitación y Entrenamiento Participación de los empleados Delegación de los empleados Satisfacción de los empleados Trabajo en equipo

Sila and Ebrahimpour (2002), “An investigation of the total quality management survey based research published between 1989 and 2000: a literature review”, International Journal of Quality and Reliability Management, Vol. 19 No. 7, pp. 902-70.

Los 25 factores de éxito para la Administración de la Calidad Total en 347 investigaciones
13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25.

Recompesas y Reconocimiento Administración del proceso Control del proceso Diseño del producto (bienes y servicios) Administración del proveedor Mejora continua e innovación Aseguramiento de la calidad Cero defectos Cultura de la calidad Comunicación Sistemas de calidad (la mayoría involucra el ISO 9000) Justo a tiempo (JIT) Flexibilidad

Sila and Ebrahimpour (2002), “An investigation of the total quality management survey based research published between 1989 and 2000: a literature review”, International Journal of Quality and Reliability Management, Vol. 19 No. 7, pp. 902-70.

CONTINENTES Y PAISES
Continente Norte América (USA = 98) Europa (UK = 44) Oceanía (Australia = 39) Asia (Hong Kong = 8) África (Sudáfrica = 2) Sudamérica (Brasil = 2) Medio Oriente Total Número de artículos 102 93 47 35 3 3 3 286

Artículos de Países combinados (61) y artículos de países solos (286) = 347
Sila and Ebrahimpour (2002), “An investigation of the total quality
Continue Reading
View Writing Issues

You May Also Find These Documents Helpful

  • Best Essays

    Busi 650-ILP Final
    • 3605 Words
    • 15 Pages

    Busi 650-ILP Final

    Talib, F., Rahman, Z., & Qureshi, M. N. (2011). Prioritising the practices of total quality management: An analytic hierarchy process analysis for the service industries. Total Quality Management & Business Excellence, 22(12), 1331-1351.…

    • 3605 Words
    • 15 Pages
    Best Essays
    Read More
  • Powerful Essays

    Virginia Mason Medical Center and the Toyota Production System
    • 2463 Words
    • 8 Pages

    Virginia Mason Medical Center and the Toyota Production System

    5. Hackman, J. and Wageman, R. 1995. Total quality management: Empirical, conceptual, and practical issues. Administrative Science Quarterly, 40: 309-342.…

    • 2463 Words
    • 8 Pages
    Powerful Essays
    Read More
  • Good Essays

    Tesla Motors External Analyis
    • 961 Words
    • 4 Pages

    Tesla Motors External Analyis

    Lakhal L., Pasin F., Limam M., (2006). Quality management practices and their impact on performance. International Journal of Quality & Reliability Management. Vol.22 Iss:6, pp. 625-646…

    • 961 Words
    • 4 Pages
    Good Essays
    Read More
  • Satisfactory Essays

    GSaladin QNT351week2 Ballard Integrated Managed Services Inc
    • 318 Words
    • 1 Page

    GSaladin QNT351week2 Ballard Integrated Managed Services Inc

    Ballard Integrated Managed Services, Inc. (BIMS) is an organization that offers maintenance and foodservices to huge companies and businesses. The main difficulty they are facing is the earnings rate; which has augmented in the last four months to over 64%. The workers are discouraged at BIMS, performance is low, and there has been raise in the use of sick leave, and the complaints from the customers have increased. In order to locate the origin of the problem the company will run an assessment or survey among the employee’s questions such as: how they feel about the company and questions concern on the low morale at work. The hypothesis is that employees do not feel satisfied with the shifts and the low salaries.…

    • 318 Words
    • 1 Page
    Satisfactory Essays
    Read More
  • Best Essays

    The Role of Modern Industrial Manager
    • 2456 Words
    • 10 Pages

    The Role of Modern Industrial Manager

    Goetsch, D.L. and Davis, S. B. (2006). Quality Management: Introduction to Total Quality Management for Production, Processing, and Services (5), New Jersey: Pearson Education International.…

    • 2456 Words
    • 10 Pages
    Best Essays
    Read More
  • Powerful Essays

    Adoption of Strategic Total Quality Management Philosophies
    • 6625 Words
    • 27 Pages

    Adoption of Strategic Total Quality Management Philosophies

    If the manufacturer compares new technological processes with that of existing technology but does not have a good sense of the benefits of such new technology (such as improved corporate image, market expansion, responsiveness to market demands, and others that may not be as easily identifiable), it may never lead to the adoption of these new techniques. The company’s short-term focus on traditional cost control may, therefore, cause it to miss this important opportunity. By focusing on long-term goals and objectives, the firm will be better able to: compete; provide quality services and products; develop a positive corporate image; respond in a timely manner to changes in the marketplace; and better control costs over the long term owing to the development of a more efficient production system which reduces wastes, reworks and scraps. More importantly, the firm’s survival is ensured, it expands its market share and becomes socially responsible by enriching the jobs of its workers. By expanding its job base, as its market share grows, it provides needed services to its customers, and effectively manages its limited resources.…

    • 6625 Words
    • 27 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    Hank Kolb Case
    • 2452 Words
    • 10 Pages

    Hank Kolb Case

    Hank Kolb was whistling as he walked toward his office, still feeling a bit like a stranger since he had been hired four weeks ago as director, quality assurance. All last week he had been away from the plant at an interesting seminar entitled “Quality in the 80s” given for quality managers of manufacturing plants by the corporate training department. He was not looking forward to really digging into the quality problems at these industrial products employing 1,200 people.…

    • 2452 Words
    • 10 Pages
    Powerful Essays
    Read More
  • Satisfactory Essays

    BUS4543 Assessment 4 Workflow Analysis SP2015 2 2

    • 302 Words
    • 2 Pages

    BUS4543 Assessment 4 Workflow Analysis SP2015 2 2

    This section should include a plan to implement or improve quality using qualitative and quantitative analytical tools. If QM is implemented the ground work and preparation should be included. If the company has already implemented some level of quality, the description of the existing quality processes should be included in addition to the plan for improvement. Minimum of three quality improvement tools should be discussed for three different processes. Application of quality measurement tools (e.g. Six Sigma, and Statistical…

    • 302 Words
    • 2 Pages
    Satisfactory Essays
    Read More
  • Powerful Essays

    Self-Managed Work Teams
    • 3356 Words
    • 14 Pages

    Self-Managed Work Teams

    29. Stein, R.E., Next Phase of Total Quality Management, Marcel Dekker, Inc., Boston, MA, 1994, pp. 103-23.…

    • 3356 Words
    • 14 Pages
    Powerful Essays
    Read More
  • Satisfactory Essays

    Cignet Gone Wrong
    • 522 Words
    • 3 Pages

    Cignet Gone Wrong

    References: Davis, S. & Goetsch, D. (2010). Quality Management for Excellence: Introduction to Total Quality. Upper Saddle River. NJ: Prentice Hall…

    • 522 Words
    • 3 Pages
    Satisfactory Essays
    Read More
  • Best Essays

    The Quality Management Theory with an Emphasis on Kaizen and Efqm
    • 4142 Words
    • 17 Pages

    The Quality Management Theory with an Emphasis on Kaizen and Efqm

    Quality management is the achievement of good quality combined with an assurance that a business organization is achieving consistency in production. Quality control was introduced in the 1920’s to detect and fix production line problems. Statistical theory was the applied tool; the focus has “since widened from quality of products to quality of all issues within an organization” (“History of quality,” n.d.).…

    • 4142 Words
    • 17 Pages
    Best Essays
    Read More
  • Good Essays

    Examples Of Moral Decadence In The Great Gatsby
    • 872 Words
    • 4 Pages

    Examples Of Moral Decadence In The Great Gatsby

    The 1920’s were a time of moral decadence due to people striving to do what it takes to achieve the American Dream. Many people were greedy and inconsiderate of the people they affected by making the decisions that would only benefit them. Jay Gatsby’s way of achieving his American Dream is frowned upon by society due to his actions. Gatsby, in The Great Gatsby, demonstrates moral decadence through the selfish decisions he made, trying to win over a woman with his wealth, and his change from childhood to adulthood to prove that certain types of people will do anything to achieve their dream.…

    • 872 Words
    • 4 Pages
    Good Essays
    Read More
  • Powerful Essays

    Tqm Toyota
    • 1179 Words
    • 5 Pages

    Tqm Toyota

    [...] However, before going further, it must be noted that total quality management can be applied to a company that produces material goods or a company that provides intangible services, and that the principles of total quality management, as well as the execution of TQM, is different in both cases. As Toyota Motor Corporation is primarily a manufacturing firm this paper will only focus on total quality management as it applies to manufacturing. Total quality management in manufacturing starts with taking a random sample of product and performing statistical tests to maintain quality assurance (Wikipedia). The sample is then tested to identify, and isolate, the causes of any failures. [...]…

    • 1179 Words
    • 5 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    Garuda Indonesia - Operation Management
    • 4232 Words
    • 17 Pages

    Garuda Indonesia - Operation Management

    References: Kanji, G.K. (1990), “Total quality management: the second industrial revolution”, Total Quality Management, vol. 1.…

    • 4232 Words
    • 17 Pages
    Powerful Essays
    Read More
  • Powerful Essays

    The Impact of Organisational Culture
    • 8599 Words
    • 44 Pages

    The Impact of Organisational Culture

    Management,” International Journal of Quality & Reliability Management, Vol. 20, No. 4, 2003, pp. 473-487.…

    • 8599 Words
    • 44 Pages
    Powerful Essays
    Read More

Related Topics