BY
CHAO RITA MWEMBA
A RESEARCH PROPOSAL SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF DIPLOMA IN BUSINESS MANAGEMENT TO THE KENYA INSTITUTE OF MANAGEMENT
SEPTEMBER 2014
declaration declaration by the student
This research proposal is my original work and has not been presented to any other examination body. No part of this research should be produced without my consent or that of the Kenya Institute of Management.
Name Signature Date
NRB/DBM/54934
declaration of the supervisor
This research proposal has been submitted with my approval as the Kenya Institute of Management Lecturer
Name: Signature: Date
Lecturer supervising
For and on behalf of the Kenya Institute of Management
Name: Signature: Date
Branch manager, Nairobi branch
DEDICATION
I dedicate this proposal to my mother Angela for the moral and financial support she has given to me and for helping me become who I am today.
ACKNOWLEDGEMENT
First of all, I thank the Almighty God for giving me such a wonderful time, strength and determination to work on this proposal.
I am grateful to my supervisor Mrs. Roda who guided and advised me in every stage of this proposal. Her support encouraged me to complete this proposal even when it seemed impossible. Credit goes to my research teacher Ms. Mary Nyona for the skills she gave me on proposal writing. I am also grateful for the entire management of the Kenya Institute of Management for their cooperation towards providing library facilities where I accessed much information concerning the study. God bless you, it was through your endless support that I have managed to complete this proposal.
ABSTRACT
Delegation is the process of apportioning of specific duties to subordinates by their superiors.
The general objective of this study