Study Guide Exam II
Communication and Conflict (Lecture; A & S Ch. 9; Day Ch. 10; Tannen Book; The Break-Up clips)
• Define communication - why is it important to focus upon the "shared meanings" aspect of the communication process?
• Know bolded terms from A & S Ch. 9
• What are three assumptions describing family communication?
• Define messages, digital messages (content level), analogic messages (relationship level), metamessages, framing, congruent message - why is it important to receive both the digital and analogic components of a message?
• What is a double bind message? A paradoxical message? How might these be related to the quality of communication processes in families? (think how these messages might complicate interactions between family members).
• Be able to describe the rule of reciprocity with respect to disclosure. Also, be able to describe characteristics of appropriate and effective disclosure in families.
• What factors influence how we shape and frame messages?
• According to Day, what are four types of messages in close relationships?
• Know Chapman’s Love Languages. Be able to predict and identify what a person’s love language (with examples) is in the Break-Up.
• From Tannen o Be able to describe the two simultaneous and conflicting forces of connection and control in family communication. Know how each is a continuum and the continua on each. (Be sure to think of the grid that is in the book and discussed in class). Why are these forces important to understand in family communication? o Alignment – what it is and how it can help us understand both feelings of connection and rejection in families. How are these affected/created by family secrets and gossip?
• What is conflict? Why is conflict so problematic in families? How is framing and attribution related to conflict in families?
• Know Johnson’s Interpersonal Conflict Styles. Be sure to be able to identify a person’s conflict