The counsellor’s interactions with clients, colleagues, organisations and society provides a rich breeding ground for reflection. Everything that happens to the counsellor personally and professionally provides useful information which may aid the therapeutic process. For example, some counsellors accept that a significant proportion of clients fail to return after the assessment or first session. Some accept this as a fact without questioning what may have prompted this response whilst others wonder as to the meaning non-attendance might have and what part, if any, they may have played in the process (McMahon, 1998).
As some counsellors hardly ever have a client ‘DNA’ after the first session the question as to why such disparity exists comes to mind? Some counsellors would argue that clients are unlikely to discontinue counselling unless outside forces such as lack of money, transport, child care arrangements or internal forces such as a personal lack of motivation, severe psychological disturbance or despair intervene.
If the counselling being offered meets client needs and the relationship with the counsellor is perceived as a helpful, facilitative one clients are more likely to return. If this is the case then examining the reasons for client non-attendance may enable the counsellor to reflect upon the efficacy of their