Strategic Management Project
Prepared for:
DR. Robert Ch. Wood
BUSINESS 189 – Strategic Management
Prepared by:
SAN JOSE CONSULTING GROUP:
Billy CRANE
Brad LANDTHORN
Bob MIRI
Jeremy RELPH
Chris SANCHEZ
Andrea VERNEROVA
December 9, 2003
TABLE OF CONTENTS
EXECUTIVE SUMMARY ……………………………………………………………… 3-5
Chapter I: HISTORY ……………………………………………………………… 6 -9
Chapter II: EXTERNAL ANALYSIS ……………………………………………….9-15
A. Industry Life Cycle
B. Industry Dynamics
C. Porter’s Five Forces
D. Global Competition
E. National Context
F. Opportunities and Threats
Chapter III: INTERNAL ANALYSIS ………………………………………………16-23
A. Competitive Advantage
B. Distinctive Competencies
C. Strategies
D. Four Building Blocks
E. Strengths
F. Weaknesses
G. Image
Chapter IV: BUSINESS-LEVEL ………………………………………………………23-28
A. Business Level Strategy
B. Issues in Differentiation
C. Targeting Customer Needs
D. Market Segmentation
E. Differentiation of Quality
F. Differentiation in World
G. Advantages of Differentiation
H. Impact of Strategy
Chapter V: VALUE CHAIN ……………………………………………………… 28-34
A. Value Chain
B. Product Technology
C. Impact of National Context of Industry
D. Response to Differences Among Nations
E. Global Dimensions of Strategy
Chapter VI: CORPORATE-LEVEL STRATEGY ………………………………………. 35-41
A. Fedex Corporation
B. Express
C. Ground
D. New Offerings
E. Horizontal Integration
F. Vertical Integration
G. Fill in the Blanks, H. White Spaces
I. Premier Plus 10, J. Mega Opportunities