Fedral Bank
“A STUDY ON THE MANAGEMENT OF NON-PERFORMING ASSETS IN THE FEDERAL BANK LIMITED., CHENNAI”
ORGANIZATION STUDY
Submitted to MAHATMA GANDHI UNIVERSITY, KOTTAYAM In partial fulfilment of the requirement for the award of the Master’s Degree in Business Administration (MBA) (2010-2012) By ANJU ELIZABETH JOY Reg. No: 21770
RAJAGIRI COLLEGE OF SOCIAL SCIENCES RAJAGIRI P.O.,
KOCHI-683104
1
DECLARATION
I ANJU ELIZABETH JOY hereby declare that this report titled ―A STUDY ON THE MANAGEMENT OF NON-PERFORMING ASSETS IN THE FEDERAL BANK LTD.,CHENNAI’’, was sincerely carried out during the month of May 2011. The study has been undertaken in partial fulfilment of Master of Human Resource Management at Rajagiri College of social sciences, Cochin affiliated to Mahatma Gandhi University, Kottayam. I also declare that this report has not been submitted to any other university, institution for the award of any degree/diploma.
Place: Cochin Date: 15/10/.2011
Anju Elizabeth Joy
2
ACKNOWLEDGEMENT
It‘s one of the most difficult tasks in life to choose appropriate words to express ones‘ gratitude towards the beneficiaries.
I acknowledge with the great gratitude to all those who helped me to make this project a great success. At the very outset, I would like to express my thanks to the almighty who has bestowed upon me the required skill to pursue this course.
I greatly express my gratitude for my faculty guide Ms. Dhanya Alex for providing her valuable guidance and assistance throughout the course of this project.
I am highly obliged and grateful to Mr. Jacob Mathew (Chief Manager, Federal Bank Chennai Regional Office) for guiding me throughout the project within his busy schedule.
Also reserved on priority are my special wishes and gratefulness to management and staff of Federal Bank Chennai Regional Office for permitting and assisting me in the project. I thank all with utmost sincerity.
Anju Elizabeth Joy
3
INDEX
CHAPTER CONTENTS
ORGANIZATION STUDY
Submitted to MAHATMA GANDHI UNIVERSITY, KOTTAYAM In partial fulfilment of the requirement for the award of the Master’s Degree in Business Administration (MBA) (2010-2012) By ANJU ELIZABETH JOY Reg. No: 21770
RAJAGIRI COLLEGE OF SOCIAL SCIENCES RAJAGIRI P.O.,
KOCHI-683104
1
DECLARATION
I ANJU ELIZABETH JOY hereby declare that this report titled ―A STUDY ON THE MANAGEMENT OF NON-PERFORMING ASSETS IN THE FEDERAL BANK LTD.,CHENNAI’’, was sincerely carried out during the month of May 2011. The study has been undertaken in partial fulfilment of Master of Human Resource Management at Rajagiri College of social sciences, Cochin affiliated to Mahatma Gandhi University, Kottayam. I also declare that this report has not been submitted to any other university, institution for the award of any degree/diploma.
Place: Cochin Date: 15/10/.2011
Anju Elizabeth Joy
2
ACKNOWLEDGEMENT
It‘s one of the most difficult tasks in life to choose appropriate words to express ones‘ gratitude towards the beneficiaries.
I acknowledge with the great gratitude to all those who helped me to make this project a great success. At the very outset, I would like to express my thanks to the almighty who has bestowed upon me the required skill to pursue this course.
I greatly express my gratitude for my faculty guide Ms. Dhanya Alex for providing her valuable guidance and assistance throughout the course of this project.
I am highly obliged and grateful to Mr. Jacob Mathew (Chief Manager, Federal Bank Chennai Regional Office) for guiding me throughout the project within his busy schedule.
Also reserved on priority are my special wishes and gratefulness to management and staff of Federal Bank Chennai Regional Office for permitting and assisting me in the project. I thank all with utmost sincerity.
Anju Elizabeth Joy
3
INDEX
CHAPTER CONTENTS