Ferrari world is the largest indoor and first Ferrari theme park, located on Yas Island, Abu
Dhabi, UAE, The central park is situated under a 200,000 m² roof making it the largest indoor amusement park in the world, the park operates daily from 10:30 am till 18:30 pm.
Customers arrive to the park from two main entry points the “ Northern Gate “ at a rate of every
10 minutes and the “Southern Gate “ at the rate of 40 minutes ; observation has shown that arrival distribution of customers are exponential.
On average for the Northern Gate 60% of customers arrives batched as follow 2 at a time, 20% 3 at a time and 20% arrives individually.
Analysis shown that 70% of arrivals from both gates will play with Formula Rossa game Which is the fastest Roller coaster at the Ferrari park while 30% of customers prefer Scuderia challenge game which is a racing simulator at Ferrari World , the park has three Scuderias (RED , YELLOW
, BLACK) each one has its own game flight effects.
Now customers can enter each game Roller Coaster (Formula Rossa) or Simulation (Scuderia) one at a time, where they have to wait before in a waiting room (one waiting room for Formula
Rossa and One for roller coaster) where they receive a brief introduction into how to use each game from game specialist (Three for Roller Coaster and Two for Scuderia) each specialist has a break time of 55 minutes per day, at least there should be one specialist per game available
Usually 20% of Scuderias visitors will go to the RED Scuderia adventure while 45% will prefer
Yellow and the reset should use the BLACK. Also 55% of customers who used the BLACK
Scuderia they will try also The RED one while the rest will just leave the Scuderias arena.
All (RED, YELLOW, BLACK) Scuderias take a Uniform of (10, 25 min) while the Formula
Rossa has a Uniform of (15, 35 min). Ferrari world has three exists A , B and C all Formula Rossa customers will leave through Exist A , while 50% of Red , and Yellow