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Outsource Insource Final Paper Patricia J Helligar Capella University
ISTM 5010 Dr Mike 03/15/2013
OUTSOURCE INSOURCE FINAL BUSINESS ANALYSIS PAPER ON GENERAL MOTORS (GM)
Table of Contents
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Part 1 – General Motors - The firm I will analyze for my final project and the major topic that will be addressed .................................................................................................... 3 References ................................................................................................................................ 4 Part 2 - Identify the specific business unit and service component in final project analysis ...................................................................................................................................... 4 Conclusion ................................................................................................................................. 5 References ................................................................................................................................ 6 Business Analysis Section of General Motors ......................................................................... 6 Abstract ...................................................................................................................................... 6 Introduction................................................................................................................................ 6 Explain strategic rationale for outsourcing ........................................................................... 7 Evaluate IT leader role in service component outsourcing and subsequent insourcing9 Analyze the ways in which IT leaders can increase communication effectiveness between senior executives ..................................................................................................... 9 Evaluate change
References: Schepp, David, (2013). GM vows to insource most of its IT Jobs. Document retrieved from http://www.minyanville.com/sectors/technology/articles/outsourcing-in-the-us-GMgeneral/7/10/2012/id/42298 Flosdorf, Jr, James. (2008). A program evaluation of the Itil based change management program at General Motors Corporation. Document retrieved from http://gcls2.cmich.edu/msa/projects/jflosdorf0408.pdf Belcourt, Monica. (2009). Document retrieved from http://www.financialpost.com/executive/hr/story.html?id=2119807 General Motors News. (2013). Document retrieved from http://www.freep.com/section/BUSINESS0101/General-Motors-news Akerson, Daniel F. (2012). Document retrieved from http://www.gm.com/content/dam/gmcom/COMPANY/Investors/Stockholder_Information/PDFs/28013 9_002_GENERAL_MOTORS_COMPANY_BMK.pdf Kelly, Melissa, Linehan, Elizabeth, Hurley, Chris, Morris, Robert, Mumis, Crystal. (2009). Benefits and Effects of General Motors Outsourcing. Document retrieved from http://melissakelly11.files.wordpress.com/2011/03/gm-outsourcing.pdf