Final Report Agile Electric

AGILE ELECTRIC CASE ANALYSIS
QUALITY ISSUES
IN A GLOBAL SUPPLY CHAIN

PARAMON CHIMTAWAN
LIUDMILA LYAPINA
KYAWT THANDAR WIN

MGN562 Managing Operations: Dr. Ronald Vatananan

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CONTENTS
CONTENTS……………………………………………………………………...

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LIST OF FIGURES…………………………………………………………..…..

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EXECUTIVE SUMMARY………………………………………………………

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CHAPTER 1 SITUATIONAL ANALYSIS
1.1 Company background…………………………………………………......

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1.2 Development of Agile as a supplier for actuator assembly……………….

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1.3 Development of Tier 3 and Tier 4 suppliers………………………………

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1.4 The products……………………………………………………………….

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1.5 Manufacturing problems…………………………………………………..

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CHAPTER 2 PROBLEM ANALYSIS
2.1 Problem statement…………………………………………………………

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2.2 Question 1…………………………………………………………………

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2.3 Question 2…………………………………………………………………

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2.4 Question 3…………………………………………………………………

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2.5 Question 4…………………………………………………………………

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CHAPTER 3 RECOMMENDATIONS
3.1 Supplier selection processes……………………………………………….

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3.2 Communication processes…………………………………………………

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3.3 Standardization…………………………………………………………….

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CHAPTER 4 CONCLUSION……………………………………………………

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REFERENCES………………………………………………………….………..

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APPENDIX…………………………………………………………….…………

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LIST OF FIGURES
Figure 1 Actuator Assembly supply chain……………………………………….

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Figure 2 Basic communication process………………………………………….

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EXECUTIVE SUMMARY
The case study analysis describes the development of the global supply chain with one of the world 's largest automotive Original Equipment Manufacturer - Ford, its Tier 1 supplier Automek, American global corporation, and Tier 2, 3, 4 suppliers, based in India.
Since 1998, Tier 2 supplier – Agile had successfully supplied motors and other auto parts to Automek. Had no defects or delivery problems and had a competitive advantage in price. Based on this experience, in 2004 Automek proposed Agile an order for the new product - the actuator assembly. In turn, Agile having no experience in the manufacture of this

References: Ketchen, J., David J., Rebarick, W., Hult, G. T. M., & Meyer, D. (2008). Best value supply chains: A key competitive weapon for the 21st century (2012). Retrieved from http://www.isixsigma.com/methodology/total-qualitymanagement-tqm/eight-elements-tqm/ Porter, A Stevenson, W. (2002). Operations management (7th ed.). Boston: McGraw-Hill. Stevenson, W. (2009). Operations management (10th ed.). Boston: McGraw-Hill.