finance paper
IMPROVING THE X-RAY PROCESS AT COUNTY HOSPITAL
Sullivan University
Operations Strategy (MGT620X)
Submitted to Submitted by
Dr. Wendy Achilles Naresh.Kondepati Shri Haritha.T
EXECUTIVE SUMMARY: This project is an effort to understand the main reasons for the long waiting times at our X-ray center and determine the possible solutions for eliminating the waiting times at our X-ray center. Based on the report the management can take a decision on the best possible approach for reducing the waiting time at our X ray center. This project is based on careful assimilation of process simulation towards improving the service level for the clients and management of County Hospital’s X-ray department. The management is concerned about proper utilization of available human and material resources, but also taking into consideration, the demands of its clients about reducing the waiting time required for getting X-ray process done. For getting an X-ray processed, clients have to wait at different work stations and lobbies for quite some time. The resources are also limited in terms of personnel who handle the FRONTDESK, XRAY LABS, DARK ROOMS and INSPECTION. Hence, to overcome this primary issue, our project first analyses the present scenario of X-ray process through flow charts and running single and multiple simulations, then proceeds towards designing a new process and its application into the system so as to achieve our goal.
A Flow chart is created to analyze the situation and then the data of arrival time of patients is plotted in a graph
Sullivan University
Operations Strategy (MGT620X)
Submitted to Submitted by
Dr. Wendy Achilles Naresh.Kondepati Shri Haritha.T
EXECUTIVE SUMMARY: This project is an effort to understand the main reasons for the long waiting times at our X-ray center and determine the possible solutions for eliminating the waiting times at our X-ray center. Based on the report the management can take a decision on the best possible approach for reducing the waiting time at our X ray center. This project is based on careful assimilation of process simulation towards improving the service level for the clients and management of County Hospital’s X-ray department. The management is concerned about proper utilization of available human and material resources, but also taking into consideration, the demands of its clients about reducing the waiting time required for getting X-ray process done. For getting an X-ray processed, clients have to wait at different work stations and lobbies for quite some time. The resources are also limited in terms of personnel who handle the FRONTDESK, XRAY LABS, DARK ROOMS and INSPECTION. Hence, to overcome this primary issue, our project first analyses the present scenario of X-ray process through flow charts and running single and multiple simulations, then proceeds towards designing a new process and its application into the system so as to achieve our goal.
A Flow chart is created to analyze the situation and then the data of arrival time of patients is plotted in a graph