Answer Q1.
This is a brief introduction aiming at a visit to 3 different types of Hospitality organisations (Hotel, Restaurant and Catering organisation)
Hotel Novotel London Greenwich is a 4 star hotel in London. The location of this hotel puts guest and its customers close to some popular tourist attraction places, which is ‘The National Maritime Museum, Royal Observatory and the O2 Arena’. Novotel is being run by a group of organisations such as the ‘ACCOR BUSINESS’, etc.
Elements Restaurant is a restaurant being run by Novotel and its partners and is within the premises of the Hotel very well organised, volume of business is consistent.
Barbican Centre built in 1982 has got more leisure environment, run events, hospitality service and membership clubs and business. The Centre is being run by organisations such as the British Broadcasting Cooperation (BBC), and some more shareholders and also has so many operational services.
Answer Q2
Hotel Novotel has got 151 non-smoking rooms, 1 suit and 8 accessible rooms free for fewer than 16 kids sharing their parent’s room, and also pets are accepted which makes the hotel exceptional for animal lovers. It has a service delivery charge to guest or customers room; therefore they have room service for all. There are some facilities such as Wi-Fi/cable and internet access, and ‘Xbox for kids.
The Elements restaurant has been divided into three sections for which each one has something similar to the other but very different in service. Children can eat for half price which is up to the age of 12years, when dinning with parents. Most of the customers in the restaurant at the second section are seated and being presented with menus by waiters, that explains it is a table service.
Barbican Centre has got its own restaurant, which is fine dining, casual/branded dining or quick service, and by the type of cuisine they predominantly serve, for an example: Chinese or European. These tend to be more expensive
References: Bernard et al, (1998) ‘Food and Beverage Management’, USA http//www.hotelnovotel Greenwich (2012) http//www.accorhotels.com/business (2012) http//www.barbican.org.uk/share. (2012) overall: you have attempted all the questions in the right basic way. The report lacks academic support/literature to be used. It lacks in-text referencing.