Preview

Foreign Literature

Good Essays
Open Document
Open Document
566 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Foreign Literature
FOREIGN LIT.
“the ability to serve and help people is an obvious requirement for a successful career in food service. Rather than formal qualification, an adequate level of training is seen as being more useful.”
Mai-Dalton, R. R., G. P. Latham, et al. (1978). "Selection, Management, and Performance of Food Service Personnel: A Survey of the Literature." Cornell Hotel and Restaurant Administration Quarterly 19(2): 40-45.
“An outstanding résumé is the best way to stand out and effectively communicate one’s values and talents to a prospective employer”
Drew, R. (2001). Resume writing. Retrieved June 17, 2006, from hhttp://www.smith.edu/cdo/handouts/resume-book.pdf

“Indeed, in such circumstances, a successful manager should not only know the competency but also be able to evaluate and integrate the broader issues involved in the decision-making process and show cognitive capacity to apply knowledge in the operational settings”
Jones, P. (1990). "A Profile for Management Development and Training." Journal of European Industrial Training 14(3): 7-12

Mai-Dalton, Latham and Fiedler (1978) "Selection, Management, and Performance of Food Service Personnel: A Survey of the Literature." Cornell Hotel and Restaurant Administration Quarterly 19(2):
40-45. “the ability to serve and help people is an obvious requirement for a successful career in food service. Rather than formal qualification, an adequate level of training is seen as being more useful.”

“that managers should equally use their communication skills and their techniques of dealing with people with guests and employees in order to maintain good relationships and working conditions.”
Goodman, R. J. J. (1978). "The Psychology of Service and Sales in the Dining Room." Cornell Hotel and Restaurant Administration Quarterly 19(1): 72-75.
“Every job applicant should conduct a self-assessment to identify his/her skills, abilities, values, and needs, which will help him/her find the right job in the

You May Also Find These Documents Helpful

  • Powerful Essays

    Castle Family Restaurant

    • 1300 Words
    • 6 Pages

    The Aspen Institute. (2012). The Restaurant Workforce in the United States. Workforce Strategies Initiative, 3.…

    • 1300 Words
    • 6 Pages
    Powerful Essays
  • Better Essays

    Functions Paper

    • 1430 Words
    • 6 Pages

    References: Powers, T., & Barrows, C. (2006). Management in the Hospitality Industry (8th ed.). Simultaneously, Canada: John Wiley&Sons Inc.…

    • 1430 Words
    • 6 Pages
    Better Essays
  • Better Essays

    References: (2009) Bureau of Labor Statistics, United States Department of Labor- Occupational Outlook Handbook, 2010-11 Edition-Food Service Managers. Retrieved September 9, 2011 from http://www.bls.gov/oco/ocos024.htm…

    • 1016 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    Professional Plan

    • 2394 Words
    • 10 Pages

    Food service managers have a lot of tasks and responsibilities to deal with when running a small restaurant. Before becoming a manager over a restaurant there are tasks that must be met, tasks such as knowing the operations of being a manager. (Operation managers include owners and managers who head small businesses whose duties are primarily management). (The duties and responsibilities of an operation manager include formulating policies, managing daily operations, and planning the use of materials and human resources) (“General and operations manager”, 2010, para.1).…

    • 2394 Words
    • 10 Pages
    Powerful Essays
  • Best Essays

    Worsfold, P (1989) ‘Leadership and managerial effectiveness in the hospitality industry’, International Journal of Hospitality Management, 8(2), 145-155.…

    • 2456 Words
    • 10 Pages
    Best Essays
  • Good Essays

    Sample Manager Interview

    • 555 Words
    • 3 Pages

    “For me, versatility and practicality are the two most important skills a manager must possess and the other skills follow such as being good at decision-making. Of course, one must be flexible and practical in order to make good decisions.”…

    • 555 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Mr. Smith had a very successful, yet stressful, fifteen year career as a restaurant manager. Even though it was a successful career, something seemed to always be “missing”. He noticed a decline in quality applicants for his field. There was no shortage of applicants, but they seemed to be unmotivated and ill-prepared for the positions they were hired to fill.…

    • 249 Words
    • 1 Page
    Good Essays
  • Powerful Essays

    Service jobs now account for around three quarters of all jobs in the UK, with retail and hospitality alone providing nearly five million jobs (Hospitality Training Foundation, 2003; University of Warwick, 2004). Organization in the hospitality industry vary enormously, ranging from first class and luxury hotels providing extravagant, full 24-hour service to the more homely comforts of a bed and breakfast establishment; from fast food restaurants to Michelin starred restaurant. In turn, the jobs provided by these organizations demand a variety of skills and attributes from those employees interacting with customers.…

    • 3083 Words
    • 13 Pages
    Powerful Essays
  • Powerful Essays

    Kitchen Brigade

    • 730 Words
    • 3 Pages

    Which are the criteria that you need to take into consideration when staffing a restaurant?…

    • 730 Words
    • 3 Pages
    Powerful Essays
  • Powerful Essays

    Change Management in Schools

    • 3779 Words
    • 16 Pages

    This study coincides with the process of Job Evaluation presently being implemented by LA, hence it is an opportune time to review and if necessary revise the control and management of the catering department thus aligning it…

    • 3779 Words
    • 16 Pages
    Powerful Essays
  • Powerful Essays

    Bibliography: 3/ Nickson, Dennis. “Human resources management for the hospitality and industries”. Butterworth –Heinemann Publications. 2007…

    • 8707 Words
    • 35 Pages
    Powerful Essays
  • Good Essays

    selecting a restaurant. The study found that the chefs’ personal health conditions, length of work experience, and recent…

    • 1069 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    Berry, L. L., & Wall, E. A. (2007). The combined effects of the physical environment andemployee behavior on customer perception of restaurant service quality. Cornell Hotel and Restaurant Administration Quarterly, 48(1), 59-69.…

    • 3448 Words
    • 12 Pages
    Powerful Essays
  • Good Essays

    I worked in a restraunt in China before I came to the United States. So I want to write some words about human resource management about restaurant waiter. With the development of economy, service industry has become the dominant industry in China, the number of waiter in catering enterprises grows increasingly. Restaurant industry is a labor-intensive service industry.It is very important for managers to manage waiters, but in reality, management concepts about restaurant waiter are backward, lack of scientific nature and don't pay attention to the incentive effect of restaurant waiter. Therefore, how to improve the level of human resource management for restaurant waiter from the perspective of modern human resources management is a worth considering question for us.…

    • 2027 Words
    • 9 Pages
    Good Essays
  • Powerful Essays

    Palacio, June P., and Monica Theis (2005). Food Service Management. 10th Edition, Pearson Education Inc.: Prentice Hall.…

    • 11683 Words
    • 47 Pages
    Powerful Essays

Related Topics