Zeeta Marie Mweene
September
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Forever 21 Review
Forever 21, A store rated the 5th largest specialty retailer in the United States. It’s a
Californian originating store and with over 480 different locations, Forever 21 is sure to attract many customers.
Many find faults in store, from the employees to the floor. Forever 21 tends to hire young employees who can kind, helpful, and patient or rude, careless, annoyed. 2 out of 4 people vote that the employees are rude and unhelpful. 1 out of 4 people vote the employees to have kind employees but awful service. Many people say that Forever 21 has over priced clothes for nothing but the customers still enjoy the clothes that they sell. Forever 21 is also equipped with plus size clothing. The CEO, Do “Don” Won Chang, raised $3.7 billion in
2013. Forever 21, even with all its different locations the stores still manage to keep the floors shiny and clean.
In spring 2011, Forever 21 had a partnership with their “Give to Love “program in which the store designs a limited edition fashions and they receive a donation for every item sold.
The store sold animal tees which sold out by June 2011 and earned them $62,000 in donation to World Wildlife Fund. Forever 21’s partnership with NASDAQ OMX in 2012 gained them advertisement to many different people.
Forever 21 keep their stores clean and attractive to get more buisness to those who pass by the store.