Forough Raoufiboroujeni
University of Finance and Administration
Trade Management Paper
Prague-2015
Abstract
Organizations that adopt B2B e-commerce platforms today will gain the flexibility and agility they need to cut costs, retain customers, and grow. At the same time, B2B e-commerce technology will increasingly become a necessity for organizations that wish to achieve and maintain a competitive advantage.
For customers not standing in queues or being placed on hold forever is one of the most popular conveniences of ecommerce, while lack of personal touch can be a disadvantage.
Though there is nothing about ecommerce that makes it intrinsically oriented to discounts, the way online business has evolved has led to lowered prices online. This is an advantage for the buyer, but a disadvantage for the seller.
Easier to compare prices and access to stores located remotely, no need for a physical store as well as lots of choices are further advantages that the firm can gain from B2B e-commerce.
On the other hand, inability to experience the product before purchase and need for an internet access device is two drawbacks of using this technology. Besides that Customers need to be confident and trust the provider of payment method. Customers need secure access all the time. In addition to it, protection to data is also essential. Unless the transaction can provide it, we should refuse for e-commerce.
The disadvantages are not impossible to avoid. If we have enough management on risks, we may really get a lot more advantages from e-commerce. The advantages are surely teasing, and we will enjoy such easy transaction these days. Enjoy more your internet browsing and enjoy more your e-commerce activities
Introduction and Background
A review of articles on e-commerce and electronic data interchange (EDI) in recent academic and trade
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