Overall Growth in 2005 -2006
OVERALLGROWTH IN 2005 - 06
OCCUPANCY RATE : 2.6%
AVERAGE RATE : 23.7%
REVP : 26.9% (IN IMR AND 28.1% IN USD)
HOTEL:
Hotel or Inn may be defined as an establish,ment whose primary business is providing paid lodging facilities for the general public,m and which furnishesone or more of the services like - Food & Beverages Services, Concierge, Bell or Door Attendants Service, laundry or Dry Cleaning, and use of furniture and fixtures.
Hence hotel must provide food, beverage and lodging to travellers on payment and has, in turn, the right to refuse, if traveller is drunk, shabby look, or is not in a position to pay for the service.
According to British Law “Hotel is a place where a bonafide traveller can receive food and shelter, provided he is in a position to pay for it and in a fit condition to be received.”
HOTEL – AS ORGANISATION:
Hotel is an organisation that involves in business with its Mission, Goals, Strategies and Tactics. It plans and coordinates activities of its staff in order to achieve its goal; it divides personnel into functional departments, each with their own areas of authority and responsibilities. Like every organisation, hotels too have their Product and Services for which the Human Resources are involved for its production, sales and service which is facilitated by money. Also it fulfils the pre-requisites of an organisation like- Division of Labour, Source of Authority, Establishment of Relationship, and Span of Control. A hotel has various departments which coordinate effectively to achieve the set goal of the organisation (i.e. hotel) thus we can conclude that a Hotel is an Organisation.
DEPARTMENTS IN THE HOTEL:
A hotel is an organisation made up of different departments all of which have to work in close co-ordination for the efficient working of the organisation.
Ways of understand the department in a hotel:
REVENUE CENTERS & SUPPORT CENTERS, OF A