Foundations of Information Systems chapter 1 notes
Business Driven Information Systems – Term Notes
Section 1 – Chapter 1 (information systems and business strategy)
Case Study #1 – Information Technology Helps LCBO Transform Itself
Information Technology has helped improve LCBO to become a sophisticated Canadian retailer by helping the organization become more organized (if a bottle is sold, it is deducted from the inventory), it has helped them attract the interest of more customers by introducing Vintages.com where customers could choose from a variety of unique wines and have it delivered to their nearby LCBO store. LCBO.com helped make the company more interactive with their customers by giving them cocktail recipes etc… LCBO’s app allows customers to be able to search inventory and closest store on the go.
Information Systems (IS) – Computer based tools that people use to work with information and that support the information and information-processing needs of an organization. Information systems have helped benefit customer service, finance, sales and marketing, etc… A type of information systems is: Transaction Processing Systems (TPS) which is a system that performs or records daily routine transactions such as sales order entry, payroll, employee record keeping, and shipping.
Information Technology (IT) – is the acquisition, processing, storage, and dissemination of vocal, pictorial, textual, and numerical information by a microelectronics-based combination of computing and telecommunications.
Management Information Systems – it is a business function just like marketing and finance. This function plans for, develops, implements, and maintains IT hardware, software, and applications that people use to support the goals of an organization. It monitors and controls the business and predicts future performance.
Information and business success depend on three things: people, processes, information systems. If one fails, they all fail.
Information Cultures Found In Organizations
Section 1 – Chapter 1 (information systems and business strategy)
Case Study #1 – Information Technology Helps LCBO Transform Itself
Information Technology has helped improve LCBO to become a sophisticated Canadian retailer by helping the organization become more organized (if a bottle is sold, it is deducted from the inventory), it has helped them attract the interest of more customers by introducing Vintages.com where customers could choose from a variety of unique wines and have it delivered to their nearby LCBO store. LCBO.com helped make the company more interactive with their customers by giving them cocktail recipes etc… LCBO’s app allows customers to be able to search inventory and closest store on the go.
Information Systems (IS) – Computer based tools that people use to work with information and that support the information and information-processing needs of an organization. Information systems have helped benefit customer service, finance, sales and marketing, etc… A type of information systems is: Transaction Processing Systems (TPS) which is a system that performs or records daily routine transactions such as sales order entry, payroll, employee record keeping, and shipping.
Information Technology (IT) – is the acquisition, processing, storage, and dissemination of vocal, pictorial, textual, and numerical information by a microelectronics-based combination of computing and telecommunications.
Management Information Systems – it is a business function just like marketing and finance. This function plans for, develops, implements, and maintains IT hardware, software, and applications that people use to support the goals of an organization. It monitors and controls the business and predicts future performance.
Information and business success depend on three things: people, processes, information systems. If one fails, they all fail.
Information Cultures Found In Organizations