Four Seasons Goes to Paris: “53 Properties, 24 Countries, 1 Philosophy”
The Reasons for the success of Four Seasons in Paris
Four Seasons Goes to Paris: “53 Properties, 24 Countries, 1 Philosophy”
Jun Suk Yang
210193423
INTL1300 Section S
8 pages (excluding title page, appendices, references)
Abstract
This paper is designed for exploring the reasons for the success of Four Seasons Hotels and Resorts in Paris (Four Seasons). Four Seasons Hotels and Resorts is Canadian based international leading operator of midsized luxury hotels. Four Seasons has enabled guests to maximize the value of their time with providing high-quality and truly personalized service. Four Seasons was able to succeed with their unique strategy of dealing with cultural differences, unique corporate culture, and strategy of human resources. In 1961, Isadore Sharp found Four Seasons Hotel in Toronto with his intrinsic architect ability focusing solely on guests, and kept expanding in Toronto. Success in Toronto led him to expand internationally. In 1970, Sharp opened a new Hotel in London, England. Thorough 1980 to 1990, Four Seasons has expanded across the world from Asia to Middle East. In 1999, Four Seasons opened the Four Seasons Hotel George V Paris in France looking forward to serve best quality assistance to satisfy the customers who are traveling to Paris. Four Seasons had to overcome the cultural differences. A senior Four Seasons manager describes “Europe is different from North America, and Paris is very different.” Despite the hardships from cultural differences, Four Seasons prevailed over international competitors. Four Seasons was able to successfully open Four Seasons Hotel George V Paris, and has been successfully maintaining the top quality.
Reasons for the Success of Four Seasons The success of Four Seasons in Paris can be found from their strategy of dealing with the cultural differences in the areas of firm’s structure, staff’s mindset, and the bond between the firm and the staffs. Four Seasons has a structure that allows the firm to have the
Four Seasons Goes to Paris: “53 Properties, 24 Countries, 1 Philosophy”
Jun Suk Yang
210193423
INTL1300 Section S
8 pages (excluding title page, appendices, references)
Abstract
This paper is designed for exploring the reasons for the success of Four Seasons Hotels and Resorts in Paris (Four Seasons). Four Seasons Hotels and Resorts is Canadian based international leading operator of midsized luxury hotels. Four Seasons has enabled guests to maximize the value of their time with providing high-quality and truly personalized service. Four Seasons was able to succeed with their unique strategy of dealing with cultural differences, unique corporate culture, and strategy of human resources. In 1961, Isadore Sharp found Four Seasons Hotel in Toronto with his intrinsic architect ability focusing solely on guests, and kept expanding in Toronto. Success in Toronto led him to expand internationally. In 1970, Sharp opened a new Hotel in London, England. Thorough 1980 to 1990, Four Seasons has expanded across the world from Asia to Middle East. In 1999, Four Seasons opened the Four Seasons Hotel George V Paris in France looking forward to serve best quality assistance to satisfy the customers who are traveling to Paris. Four Seasons had to overcome the cultural differences. A senior Four Seasons manager describes “Europe is different from North America, and Paris is very different.” Despite the hardships from cultural differences, Four Seasons prevailed over international competitors. Four Seasons was able to successfully open Four Seasons Hotel George V Paris, and has been successfully maintaining the top quality.
Reasons for the Success of Four Seasons The success of Four Seasons in Paris can be found from their strategy of dealing with the cultural differences in the areas of firm’s structure, staff’s mindset, and the bond between the firm and the staffs. Four Seasons has a structure that allows the firm to have the
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