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Functional Area
Functional Area Plan: Production and Operations
By Deirdre Gist
Member of The Signature Coffee Cup Crew

Part 1: Production and Operations Manager Composition

The ultimate goal for the company is to foster growth and expansion by becoming the foremost provider in quality products and customer service. In order to reach this goal and experience 100% growth over the next five years, the Production and Operations department (“Productions”) must streamline its manufacturing and restructure inventory processes. At present, the current facility operates at maximum capacity. Adding second and third shifts will enable the company to meet consumer demand and to provide the right product for the right price.

Duties and Responsibilities

Operations management generally entails the maintenance and control of activities within an organization in producing its goods and services, (Foster & Ogden, 2008). As plastic is both versatile and economical, Productions recommend its continued use in the manufacturing of the special ball-bearing sliding mechanism. Another concern is the reduction of downtime. Productions will work hard to cultivate the talent within so there is necessary support for completion of all projects.

Over the past few years, great strides have been made to optimize the efficiency of the units while continuing safe operation of all equipment. This includes having only highly skilled technicians to oversee product development in areas of plastic injection molding, thermoforming and paper conversion. Such expertise is imperative because these three functions are commonly selected for flexibility in the process of manufacturing plastic products, (“R&d engineering plastic,” 2009). Further, as Productions is responsible for the manufacturing of its signature coffee cup, it should remain abreast of any industrial changes to the raw materials or equipment used in making the product.

Training and New Equipment



References: Foster, S., & Ogden, J. (2008). On differences in how operations and supply chain managers approach quality management. International Journal Of Production Research, 46(24), 6945-6961. doi:10.1080/00207540802010815. operations management. (2009). In Business: The Ultimate Resource. Retrieved from http://www.xreferplus.com.library.capella.edu/entry/ultimatebusiness/operations_management R&d engineering plastic injection molding. pro. (2009). Retrieved from http://plasticinjectionmolding.pro/ U.s. bank 's code of ethics and business conduct. (2011). Retrieved from http://www.usbank.com/hr/docs/policies/coeHandbook.pdf

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