Four Main Functions of Management There are four main functions of management; planning, organizing, leading, and controlling. All four functions have a significant role in the maintaining of efficient and effective management.
Planning
The first function of management is planning, which is the management function of systematically making decisions about the goals and activities that the overall organization will pursue, including making decisions for individuals and groups within the organization (Bateman & Snell 16). In the company that I work for, there is little organization. This could be attributed to management as well as the store being only 3 weeks old and everyone just getting the hang of things. I feel that if the management had better planning a lot of the short falls would not have happened. Short falls such as running out of important Christmas items, and not having maps of the store for customers (the maps were a major complaint, many customers would refer to another location that gave out maps). My company is one of the largest retail chains in the world and planning is a must.
Organization
Organization is the process of establishing formal relationships among people and resources in order to reach specific goals and objectives. Organizational structure is represented primarily by an organizational chart. It specifies who is to do what and how it will be accomplished (S. Arulraj, M. W. Waldron,and J. Vsanthakumar ch13). At the Wal-Mart Corporation, where I work, organization is just now becoming important to the staff and management. Since our store opened on November 13th of this year, the store has been disorganized. Cashiers, such as me, have been getting their lunches up to 2 hours late and have missed some breaks because of management. Cashiers are told not to leave their register for any reason, unless told otherwise by a Customer Service Manager (CSM) or other manager so cashiers have to wait until they are relieved
References: Bateman and Snell.(2007) Management: Leading and Collaborating in a Competitive World. 7th edition. S. Arulraj, M. W. Waldron,and J. Vsanthakumar, (1997) Improving the Organization and Management of Extension. http://www.fao.org/docrep/W5830E/w5830e0f.htm#organizing