According to the journal Reaching and Changing Frontline Employees, a study by Philip Mirvis and Donald Kanter published in 1989 issue of the National Productivity Review, 43% of employees believe that management cheats and lies. Another study done in 1994 by the Council of Communication Management shows that 64% of employees believe that management is often lying. So it is very important for management to work extra hard to prove employees wrong, …show more content…
that they can in fact be trusted and that they do care. This will go a long way in the organization.
Gallup organization found that great management maximize the potential of their employees.
Gallup organization conducted survey, which is referred to as the Q12. Gallup came up with the most important/ powerful questions to form the survey. The purpose of the survey is to get insight on what drives employee engagement. Gallup found that there was lower turnover and better teamwork, productivity and other manifestations of superior performance (Kimball & Nink, 2002). Full details on how this survey was conducted, see Appendix C. According to the journal article How to Improve Employee Motivation, Commitment, Productivity, Well – Being and Safety, states that Gallup organization found that employee who are engaged, the
retention