Process
Rachel Cooper1, Michail Kagioglou1, Ghassan Aouad2, John Hinks3,
Martin Sexton2 & Darryl Sheath4
University of Salford
Salford, M5 4WT, England
1
Research Centre for Design, Manufacture & Marketing, University of Salford, UK
Research Centre for the Built and Human Environment, University of Salford, UK
3
Department of Building Engineering and Surveying, Heriot-Watt University, UK
4
Agile Construction Initiative, University of Bath, UK
2
1.
Abstract
Increased globalised competition and the need to meet continuously changing customer requirements have forced the manufacturing industry to consider the way certain key activities were undertaken from a
‘process’ viewpoint. This has proven to have a number of advantages relative to the traditional functional/departmental structure of the industry.
The traditionally, fragmented construction industry can be seen to embark on the same journey as the manufacturing industry in improving co-ordination between the different parties and adopting a ‘process view’. This paper briefly describes the research undertaken by the University of Salford, in the development of a
Generic Design and Construction Process Protocol. The main principles of the Process Protocol, together with the methodology behind it.
The work undertaken so far has proven that the development of a process map is gaining momentum within the construction industry as a whole. The Latham inspired CRISP (Construction Research and
Innovation Strategy Panel) community has in principle adopted the Process Protocol as a basis for its activities in terms of promoting process thinking in the construction industry.
2.
Introduction
The need for improvement to the conventional design and construction process in the construction industry is well reported. Emmerson (1962), Banwell (1964), and Latham (1994) have all commented upon the need for change, and each highlight
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