What should have the team done before accepting Jones’ new projects? Did the team have motive to jeopardize these high profile projects? What do you think of Jones’ inability to highlight her employees’ meritorious work?
Abstract
Iris Jones, Associate Vice President of a large chain pharmaceutical company has been asked by her chief operating officer to complete five high revenue generating projects for the company. Her expedient completion of these projects would enable her to get promoted. Jones eager to get promoted passes her projects to her competent team whom take on the challenge and successfully complete the projects but get no credit for their hard work dedication and competency.
WHAT SHOULD THE TEAM HAVE DONE BEFORE ACCEPTING JONES’ NEW PROJECTS?
A fundamental and vital to all healthcare managerial functions is communication. The network team should have requested to sit with Iris Jones and open all lines of communication. After all communication is a major challenge for management. Communicating with Iris Jones, could have clarified the thoughts, ideas, the emotions of the team and a clear understanding of what was expected and what the compensation or merits would be for doing the project. With clarification, there would not be any hesitancy to accept the new projects from Jones. I feel that the team made an assumption and gave benefit of doubt to Iris Jones. If they would have followed the communication process, they would have gotten a precise outlook of what was expected of them.
Nurse Practitioner
Nurse Practitioner are advanced registered nurse with education and clinical training beyond the usual 2 to 4 years of basic nursing education required for state licensure. The additional education may be through a certificate program or a master’s degree program. Thus, the education of a Nurse Practitioner may be completed in as little as 2 years of junior college and 9 months in an advanced
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