IMC: As more companies target the growing U.S. Hispanic population, Hispanic marketers are trying to extend their sales to the rest of America.
Several years ago Goya began using WPP's Winglatino for general-market and Hispanic advertising. The company spends about $20 million a year on ads in both Spanish and English that target "kitchen artists" who enjoy cooking.
Components of the IMC: Besides TV and print ads, Goya does what the company calls "integrations" -- about 20 on English-language TV and 80 on Spanish-language TV last year. On Telemundo's "Diseno Popular" program, Goya's Chef Omar taught a homeowner to prepare a surprise dinner for his wife as his kitchen was remodeled around him on the popular home makeover show. And Goya did a sweepstakes with ABC that landed the winner a trip to Los Angeles for dinner with a soap star from "General Hospital.
Those integrations helped drive traffic to Goya's website from 650,000 to about 1 million visitors a month, although Goya can't tell whether they're watching, for example, videos on how to cook arroz con pollo in English or in Spanish.
Products: Each year Goya launches hundreds of new products, although not all. One flop was a granulated version of a popular beverage made by grating a block of raw brown sugar. "Apparently the fun and tradition is doing the grating. The company is looking for new added-value products, such as low-sodium and organically grown beans, to boost that even further.
Corporate website: www.goya.com
Goya is a family-run food company offering beans, rice, nectars, seasonings and authentic Spanish, Mexican and Hispanic specialties. This