Introduction/Overview
1 Which best reflects the Six Sigma view of achieving good quality?
C
A Have your product viewed as the premium product in the marketplace. B Providing the best features in the marketplace at the lowest possible cost. C Reducing the number of defects in a production system to optimize profits. D Eliminating all defects in the production system.
2 Lean requires greater mathematical sophistication compared to Six Sigma.
B
A True B False C D
3 Six Sigma is about Quality, while Lean is about:
D
A Utilizing “belts” B Improving processes using statistical techniques C Thorough analysis of complex problems D Increasing speed and reducing complexity
4 Continuous Improvement using Six Sigma methodologies requires the use of the _______________ process. D
A DMADV B DMAIV C DMADC D DMAIC
5 What is the meaning of Kaizen?
D
A continuous incremental improvement B Standardization of existing processes C Use of control charts D Increasing the capability index of a process
Tuesday, September 12, 2006 Page 1 of 67 6 While the Traditional View of quality states that "Errors are inevitable", the Six Sigma view of quality states that "Errors can be _______________". A
A eliminated B reduced C exorcised D managed
7 The sigma in the term 'six sigma' stands for:
D
A mean B mode C variance D standard deviation
8 Many companies have attempted to imitate the Toyota model of LEAN operations. However, what does analysis of the Toyota operation indicate as the primary reason for its success with the LEAN initiative? B
A All manufacturing employees are certified at least at a Six Sigma green belt equivalency. B They have a culture of practicing the scientific method at all levels of the workforce. C Production lines are constructed to remain flexible and responsive. D Processes remain