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Grocery System
French e-grocery models: a comparison of deliveries performances

Bruno Durand1
University of Nantes Lemna France (bruno.durand@univ-nantes.fr)

Jesus Gonzalez-Féliu sciencesconf.org:erc2012:3600 University of Lyon 2 Let France (jesus.gonzales-feliu@let.ish-lyon.cnrs.fr)

Bruno Durand is a Lecturer in Management Sciences at the University of Nantes, where he comanages the International Logistic fifth year university program in the Language Faculty (Department ssociation), he pursues his research work within the LEMNA (Nantes-Atlantic Laboratory of Economy and Management), more particularly in the field of e-logistics (e-grocery logistics) and in that of city logistics.

Jesus Gonzalez-Féliu is a Post-Doctoral Researcher at the French National Centre of Scientific Research (CNRS), and member of the Laboratory of Economy in Transportation (LET). He passed his Ph.D. in information and systems engineering in 2008 at Politecnico di Torino (Turin, Italy) in the subject of operations research applied to urban freight distribution solutions and two-echelon vehicle routing problems. His research interests include city logistics planning and policy, decision support systems, shopping trip modeling and the effects of e-commerce on urban mobility, transportation system optimization and performance and collaborative transportation.

1

Corresponding Author. Address: Université de Nantes, LEMNA, UFR de Langues, Département LEA, Chemin de la Censive-du-Tertre, BP 81227, 44312 Nantes Cedex 3

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French e-grocery models: a comparison of deliveries performances

Abstract

This paper proposes a discussion of three scenarios related to French e-grocery developments, in

shopping trip flows. One of our objectives will be to consider logistics solutions adopted by online retailers.

Firstly, we present the two basic models of B2C: order-picking on a dedicated site and in-store picking.

sciencesconf.org:erc2012:3600

Secondly, we evaluate three



References: Augereau, V., and Dablanc, L., (2008), An Evaluation of Recent Pick-up Point Experiments in European Cities: the Rise of two Competing Models? In Innovations in City Logistics, ed. Taniguchi, E., & Thomson, R.G., Nova Science, pp 301-320. Baglin, G., Bruel, O., Garreau, A., Greif, M., Kerbache, L., and van Delft, C., (2005), Management industriel et logistique : conception et pilotage de la supply chain (4ème édition), Economica. Browne, M., Castro, J., Nemoto, T., and Visser, J., (2005), Intermodal transport and city logistics policies , 4th International Conference on City Logistics, Langkawi (Malaysia). Chopra, S., and Meindl, P., (2004), Supply Chain Management: Strategy, Planning and Operations, Pearson Prentice Hall, New-Jersey. De Koster, M.B.M., (2002), Distribution Structures for Food Home Shopping , International Journal of Physical Distribution & Logistics Management, Vol 32 N°5, pp. 362-380. Dornier, Ph-P., and Fender, M., (2001), La logistique globale : enjeux, principes, exemples, Editions d 'Organisation, Paris. Durand, B., and Vlad, M., (2011), Auchan et Intermarché : deux styles de glisse sur la vague de la cyber-épicerie, in Revue des cas en gestion , ed. Joffre, O., & Simon, E., Editions EMS Management & Société (www.revuecasgestion.com), N°5, pp. 39-48. Durand, B., (2010), e-commerce et logistique urbaine , Revue Française de Gestion Industrielle, Vol 29 N° 2, pp. 7-26. Durand, B., (2009), Mutations logistiques de la cyber-épicerie française : quand les groupements , Logistique & Management, Vol 17 N° 2, pp. 51-64. Durand, B., (2008), Quoi de neuf en France dans le B to C ? La logistique suit-elle enfin ? , 11ème Colloque Etienne THIL, Université de La Rochelle. Durand, B., (2007), La dimension stratégique des chaînes logistiques du BtoC , in La gestion des chaînes logistiques multi-acteurs : perspectives stratégiques, ed. J. Spalanzani & G.Paché, Grenoble, Presses Universitaires de Grenoble, Chapitre 10, pp. 185-202. Georget, P., Damery, N., and Gallois, J.B., (2008), Quel avenir pour le commerce en France ? Neuf patrons vous en disent plus, Somogy Société, Paris. Gonzalez-Feliu, J., Ambrosini, C., and Routhier, J.L., (2011), New trends on urban goods movement modelling: proximity delivery versus shopping trips , European Transport, to appear. Gonzalez-Feliu, J., and Morana, J., (2010), es livraisons en milieu urbain : le cas des NMPP , Revue Française de Gestion Industrielle, Vol 29 N° 2, pp. 71-92. Gonzalez-Feliu, J., Routhier, J.L., and Raux, C., (2010), An attractiveness-based model for shopping trips in urban areas , 12th World Conference in Transportation Research, Lisbonne, (Portugal), 11-15 juillet. Marouseau, G., (2007), Les revirements stratégiques de la grande distribution française en matière de commerce électronique , 6th International Congress Marketing Trends, Paris, Janvier. Ogawara, S., Chen, J.C.H., and Zhang, Q., (2003), Internet Grocery Business in Japan: Current Business Models and Future Trends , Industrial Management & Data Systems, Vol 103 N°9, pp. 727-735. Paché, G., (2010), Logistique urbaine mutualisée : quelle stratégie de différentiation pour le commerce alimentaire en ligne ? , Revue Française de Gestion Industrielle, Vol 29 N° 2, pp. 27-48. Paché, G., (2008), Efficient Urban e-Logistics: Mutualization of Resources and Source of Competitive Advantage , 7th International Meeting for Research in Logistics, Avignon, (France), September 24-26. Paillé, P., and Mucchielli, A., (2003), , Armand Colin, Paris Patier, D., (2002), La logistique dans la ville, Celse, Paris. Rohm, A.J., and Swaminathan, V., (2004), A Typology of Online Shoppers Based on Shopping Motivations , Journal of Business Research, Vol 57 N° 7, pp. 748-758. sciencesconf.org:erc2012:3600 15 244/318 Routhier, J.L., Traisnel, J.P., Gonzalez-Feliu, J., Henriot, F., and Raux, C., (2009), ETHEL II: Energie, Transport, Habitat, Environnement et Localisations, Rapport final, Convention ADEME. Routhier, J.L., and Toilier, F., (2007), FRETURB V3, a Policy Oriented Software of Modelling Urban Goods Movement In Proceedings of the 11th World Conference on Transport Research WCTR '07, 24-28 June, Berkeley, USA. Ségalou, E., Ambrosini, C., and Routhier, J. L., (2004), The environmental assessment of urban goods movement In Taniguchi, E., and Thomson, R.G., eds., Logistics Systems for Sustainable Cities, Elsevier, Amsterdam, 2004, pp. 207-220. Silly, G., (2008), -commerce , Management, octobre, pp. 26-27. Taniguchi, E., and Kakimoto, T., (2003), Effects of e-commerce on urban distribution and the environment , Journal of Eastern Asia Society for Transportation Studies, Vol 5, pp. 2355-2366. Yrjölä, H., (2003), Supply Chain Considerations for Electronic Grocery Shopping, Dissertation for the degree of Doctor of Science in Technology, University of Technology, Helsinki, Finland. sciencesconf.org:erc2012:3600 16 245/318

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