Business Communication 275
October 25, 2011
Week 4: Persuasive Communication
Internal Release
Attention: Employees
On August 5, 2010 33 of our employees working in our San Jose Mine copper operation were trapped in a mine explosion. We have deployed crews who are working diligently to rescue these employees. Details relating to this mine collapse are limited and will be released as we find out more detail. Presently, there are counselors available for all who need. We ask that any calls from family members of those trapped in the mine be directed to Human Resources. A press conference is being set up to address the media and preparations have been made to contact the immediate families. We ask that all employees keep in …show more content…
Addressing the immediate families of those involved would be first. Realizing and establishing how delicate the situation is, is an essential factor of this equation. The ideal thing would be to gather a team who has been trained in this area and Addressing the immediate families of those involved would be first. Realizing and establishing how delicate the situation is, is an essential factor of this equation. The ideal thing would be to gather a team who has been trained in this area and Addressing the immediate families of those involved would be first. Realizing and establishing how delicate the situation is, is an essential factor of this equation. The ideal thing would be to gather a team who has been trained in this area and contact each family member via phone due to the large number of employees …show more content…
Limited details should be released to employees, and they should be instructed to be mindful of the affected family’s privacy. Counselors should be made available to employees because these men are not only co-workers to many employees but friends as well. All employees on mining crews should be accounted for to verify that 34 is the correct number of men and one has not been overlooked. Verbal communication from Executives is crucial at this point. All staff should be notified and then based on the level of involvement in the mining crew the hierarchy of staff positions will determine the amount of information disclosed and how it is disclosed. Once the initial employee meeting is held, daily e-mail updates to employees are appropriate until rescue efforts have been