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International Marketing IB
Marketing for E&BE
Marketing A&c
Lecture 3 (International) Market Segmentation
› Department of Marketing
› Prof. Dr. Peter Verhoef
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Agenda
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Short recap
Culture as external force
(International) Market Research issues
(International) Market segmentation
“There are 3 kinds of companies: those who make things happen, those who watch things happen, and those who wonder what’s happened.”
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Recap: SWOT = Describe & analyse
IMPACT OF CULTURE
External Analysis
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Customer Analysis
Competitor Analysis
Market/submarket Analysis
Environmental Analysis
• DEPEST
Opportunities and Threats
Internal Analysis
• Performance Analysis
• Marketing strategy
• Segments & target group(s)
• Positioning
• Marketing mix!
Strengths and Weaknesses
Strategic options by combining
S,W,O,T and strategic choice
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Recap: Culture affects consumers
ORIGINS
ELEMENTS
OF CULTURE
Geography; History; Political Economy;
Social Institutions (family, religion, school)
Values, Beliefs, Thought Processes,
Manners/Customs, Language
CONSEQUENCES Consumption decisions and behaviors
Management
Style
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Characteristics of Culture
› learned
› interrelated
› shared
Unconscious!
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prescriptive subjective enduring cumulative › dynamic
Hollensen: Culture is “the collective programming of the mind which distinguishes the members of one human group from another”.
“the learned ways in which a society understands, decides and communicates” So: effect on consumer behavior & decision process!
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Layers of Culture
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Country
Regional affiliation
Ethnic affiliation
Religious affiliation
Linguistic affiliation
Gender
Generation
Social class (education / profession)
› Note: acculturation /