Hap Chan Report
I. INTRODUCTION
A. BRIEF HISTORY OF THE ESTABLISHMENT / COMPANY
"Hap Chan is a showcase of the superior food quality and friendly neighborhood service of the authentic Hong Kong tea house."
Hap is the Chinese word for “to put together or bundle in one group.” Chan is Chinese for “place”. Hap Chan has come to be “the right place” for gathering the family, the clan. Whether we are referring to relatives or officemates – the extended family—of every nationality—is always welcome at Hap Chan.
Starting out in 1997 as a small tea house in Manila, and serving only the Filipino-Chinese favorite’s mami, lugao and dimsum, Hap Chan began franchising its restaurant chain in 1999 through Hap Chan Trading & Management Corporation. Hap Chan Tea House has now grown its menu with a wide array of special signature dishes, and has branched out to various parts of the Philippines, and has come to be known as one of the best authentic Chinese food chains in the Philippines.
Hap Chan principal shareholder and a chef for the last 30 years, Kwok Man Wah and his team of Hong Kong chefs, continue to study and improve their craft, developing dishes and methods to ensure Hap Chan remains in the forefront of delighting loyal customers.
B. ADDRESS OF THE ESTABLISHMENT
Location :Dasmariñas Commercial Complex,Governor's Drive, Dasmarinas Cavite
C. OBJECTIVES,GOALS,VISION-MISSION STATEMENT,CORE VALUES,PHILOSOPHY
The Vision Statement:
“To be the leading Chinese restaurant chain in the Philippines offering authentic Hong Kong Tea House cuisine and dining experience at affordable price in a modern and contemporary ambience.”
In this pursuit to realize the Vision, Hap Chan has established its Mission and its commitment to its greatest resources—its people
The Mission Statements:
To the Customers
To consistently delight them with a showcase of superior food quality, friendly neighborhood service where they can enjoy the unique Hap Chan dining
A. BRIEF HISTORY OF THE ESTABLISHMENT / COMPANY
"Hap Chan is a showcase of the superior food quality and friendly neighborhood service of the authentic Hong Kong tea house."
Hap is the Chinese word for “to put together or bundle in one group.” Chan is Chinese for “place”. Hap Chan has come to be “the right place” for gathering the family, the clan. Whether we are referring to relatives or officemates – the extended family—of every nationality—is always welcome at Hap Chan.
Starting out in 1997 as a small tea house in Manila, and serving only the Filipino-Chinese favorite’s mami, lugao and dimsum, Hap Chan began franchising its restaurant chain in 1999 through Hap Chan Trading & Management Corporation. Hap Chan Tea House has now grown its menu with a wide array of special signature dishes, and has branched out to various parts of the Philippines, and has come to be known as one of the best authentic Chinese food chains in the Philippines.
Hap Chan principal shareholder and a chef for the last 30 years, Kwok Man Wah and his team of Hong Kong chefs, continue to study and improve their craft, developing dishes and methods to ensure Hap Chan remains in the forefront of delighting loyal customers.
B. ADDRESS OF THE ESTABLISHMENT
Location :Dasmariñas Commercial Complex,Governor's Drive, Dasmarinas Cavite
C. OBJECTIVES,GOALS,VISION-MISSION STATEMENT,CORE VALUES,PHILOSOPHY
The Vision Statement:
“To be the leading Chinese restaurant chain in the Philippines offering authentic Hong Kong Tea House cuisine and dining experience at affordable price in a modern and contemporary ambience.”
In this pursuit to realize the Vision, Hap Chan has established its Mission and its commitment to its greatest resources—its people
The Mission Statements:
To the Customers
To consistently delight them with a showcase of superior food quality, friendly neighborhood service where they can enjoy the unique Hap Chan dining
References: http://www.newhapchan.com/ http://www.google.com.ph/ http://ph.yahoo.com/?p=us http://ask.com/ Person Interviewed: Mr.Peter Policarpio ( HapChan Supervisor)