However, Harley-Davidson has its own problem like any other corporations. The main problem of the company is internal efficiency. As it sells customized product, it is certainly more important to reduce any generated costs. It is necessary for Harley-Davidson to maintain each customer individually but it costs too much. This also cause difficulties in quantity pricing and future demand forecasts and eventually prevent the company to gain more revenues. Harley-Davidson should figure more efficient way to deal with internal operating methods. Good thing is that Harley-Davidson already acknowledged this necessity of changing internal operating method and strive for solutions. They tried to solve this problem by themselves, but it only added confusions for their employees. Thus now they found three possible outside solutions to fix this problem, and consider to choose witch one to partner with.
The first provider seemed to be the best choice among the three providers for Harley-Davidson since provider 1 made it clear that it understands all the situations of Harley-Davidson and its firm value. Better point was that it would bring proper and customized solution just for Harley-Davidson. Even though provider 1 could not mention of bringing ‘web-enablement’ and provide highest functionality, this team can provide integrated partnership solution which seemed to work in a changing environment that Harley-Davidson would desire.
Provider 2 was a best choice in terms of functionality and a professional way. In fact, this team was a major ERP supplier in